The WA parliamentary question seeks detailed data on Water Corporation customer payment difficulties and support mechanisms across different regions for the 2014-2015 financial year. The initial answer provides statewide totals, with regional breakdowns promised later.

AnsweredQoN 5284Legislative Assembly
Asked
23 March 2016
Portfolio
Water

QuestionView source ↗

For the financial year 2014–2015 for the North, South, East Metropolitan, Agricultural, Mining and Pastoral and South West regions, I ask: (a) how many ‘restriction of supply’ notices have been issued for each month for Water Corporation customers; (b) how many Water Corporation customers have requested a payment plan; (c) how many Water Corporation customers have entered into a payment plan; (d) how many Water Corporation customers are still on a payment plan; (e) how many Water Corporation customers have been pursued through legal avenues over non-payment of bills; (f) how many Water Corporation customers have applied for the Water Assist Scheme; and; and (g) how many Water Assist Scheme applications were approved?

AnswerView source ↗

Answered
18 May 2016
Responded by
Minister for Water
Response time
56 days
For the financial year 2014-2015, in total across the state:
(a) 123 887 restriction of supply notices were issued.
(b) 85 134 customers requested a payment plan.
(c) 85 134 customers entered into a payment plan.
(d) 17 063 customers remain on their payment plans as at 23 March 2016.
(e)  1 820 customers were pursued through legal avenues over non-payment of bills. (f) 275 customers applied for the Water Assist Scheme.
(g) 204 Water Assist Scheme applications were approved.
The division of this data into the electoral regions requested is being processed and will be provided in due course.

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