❓ Mr L'Estrange questions the Minister for Health about a lack of communication regarding changes to the management plan for quadriplegic accommodation at Shenton Park, leading to resident concerns. The Minister acknowledges a communication gap and outlines steps to improve engagement.
AnsweredQoN 498Legislative Assembly
QuestionView source ↗
QUADRIPLEGIC ACCOMMODATION — SHENTON PARK
498. Mr S.K. L'ESTRANGE to the Minister for Health:
I have a supplementary question. I thank the minister for his
answer. The residents have communicated to the opposition that they are very
concerned, because they are under the impression that no building facility is
going to be constructed out there. That is what they are telling us. Why has
the government not effectively communicated this changed management plan to
those residents, particularly the vulnerable residents with serious spinal
injuries, who are most concerned about their future?
498. Mr S.K. L'ESTRANGE to the Minister for Health:
I have a supplementary question. I thank the minister for his
answer. The residents have communicated to the opposition that they are very
concerned, because they are under the impression that no building facility is
going to be constructed out there. That is what they are telling us. Why has
the government not effectively communicated this changed management plan to
those residents, particularly the vulnerable residents with serious spinal
injuries, who are most concerned about their future?
AnswerView source ↗
Yes, I think that is
right. There has been a gap in the communication between when the consumer
advisory committee or council had been in place in the second half of last year
and when we consulted with them very recently, which is the reason this
particular issue has been raised of late. We are endeavouring to do better than
that in terms of communicating with all the residents and patients and their
families and supporters. Indeed, we are holding a briefing session with the
staff as well, because many of the staff have been there for many years and are
equally anxious about what the future holds for them. That will be held on 28
June. Certainly through Western Australia's Individualised Services,
the organisation that is there to work with each of the patients around their
care plans, we will be working much more effectively with them into the future.
We are getting a new chief executive at the North Metropolitan Health Service,
which is the HSB with responsibility for this, and she, in conjunction with the
acting chief executive, who was the one who has most recently communicated, are
determined to work better with patients and their families to make sure that
everyone is comfortable about how we are moving forward.
right. There has been a gap in the communication between when the consumer
advisory committee or council had been in place in the second half of last year
and when we consulted with them very recently, which is the reason this
particular issue has been raised of late. We are endeavouring to do better than
that in terms of communicating with all the residents and patients and their
families and supporters. Indeed, we are holding a briefing session with the
staff as well, because many of the staff have been there for many years and are
equally anxious about what the future holds for them. That will be held on 28
June. Certainly through Western Australia's Individualised Services,
the organisation that is there to work with each of the patients around their
care plans, we will be working much more effectively with them into the future.
We are getting a new chief executive at the North Metropolitan Health Service,
which is the HSB with responsibility for this, and she, in conjunction with the
acting chief executive, who was the one who has most recently communicated, are
determined to work better with patients and their families to make sure that
everyone is comfortable about how we are moving forward.
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