Hon Kate Doust inquired about instances where new meter installations didn't accurately record the final reading of the old meter. The Minister confirmed this occurred in 12% of meter replacements due to various technical issues, with substituted readings provided as per regulations.

AnsweredQoN 5082Legislative Council
Asked
30 November 2011
Portfolio
Energy

QuestionView source ↗

(1) Is the Minister aware of any new meter installation that did not accurately record the final reading of the old meter?
(2) If yes to (1), how many old meters were not accurately read before being replaced, and for what reason did this not occur?

AnswerView source ↗

Answered
28 March 2012
Responded by
Minister for Energy
Response time
119 days
(1) Yes, there have been occasions where a new meter installation did not accurately record the final reading of the old meter.
(2) During the period 1
st
December 2010 and 30
th
November 2011 Western Power replaced 49,093 meters connected to the South West Interconnected Network. 5,894 (12%) were changed where an actual reading of the old meter was not possible, and instead a substitute final reading was provided.
Reasons for substituted readings of old meters include:
· Negative consumption/reversed reading due to electromechanical meter spinning backwards.
· Electromechanical meter dial error
· Meter destroyed- fire related
· Blank display on electronic meter
· Error code displayed on electronic meter
· Meter not scrolling (error electronic meter)
· Meter stopped (electromechanical)
In circumstances where an actual final reading can not be obtained, in accordance with Clause 5.23 (1) and (2) of the Electricity Industry Metering Code 2005, Western Power generates an estimated or substituted reading in place of an actual reading.
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