❓ A parliamentary question seeks information on the performance and value of services provided by Spotless to the Department of Education and Training. The Minister defers detailed answers to the Department of Housing and Works, which oversees the contract.
AnsweredQoN 462Legislative Council
QuestionView source ↗
SPOTLESS - WORKS AND SERVICES
(1) Has the department received any complaints relating to the quality of work performed and the provision of services by the facilities manager Spotless; and, if so, what was the nature of the complaints? (2) What procedure is in place to ensure the facilities manager Spotless carries out its contractual obligations in a competent manner, on time and within budget? (3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH
(1) Has the department received any complaints relating to the quality of work performed and the provision of services by the facilities manager Spotless; and, if so, what was the nature of the complaints? (2) What procedure is in place to ensure the facilities manager Spotless carries out its contractual obligations in a competent manner, on time and within budget? (3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH
AnswerView source ↗
I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(2) What procedure is in place to ensure the facilities manager Spotless carries out its contractual obligations in a competent manner, on time and within budget? (3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(2) What procedure is in place to ensure the facilities manager Spotless carries out its contractual obligations in a competent manner, on time and within budget? (3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(3) What is the approximate annual value of the works and services provided to the Department of Education and Training by Spotless? Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
Hon LJILJANNA RAVLICH replied: I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
I thank the member for some notice of this question. (1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(1) The Department of Education and Training has been contacted by schools in relation to the delivery of maintenance services provided by the facilities managers. Those contacts are forwarded to the Department of Housing and Works for action. The department is not aware of any formal complaints regarding the quality of the work for which Spotless is responsible or its service delivery. (2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(2) As the Department of Housing and Works is responsible for the engagement and quality monitoring of the facilities managers used across government agencies, the question has been referred to that department for investigation and, when received, a more detailed response will be provided. (3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
(3) The Department of Housing and Works has also been requested to provide information on the value of works and services. Once this is received, it will be provided to the member.
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.