Question on Notice regarding attitudinal research and surveys related to service delivery within the Police and Emergency Services portfolio. The answer refers to Community Attitudinal Monitor surveys tabled in Parliament and agency Annual Reports for expenditure and contractor information.

AnsweredQoN 3806Legislative Council
Asked
22 August 2006
Portfolio
Police and Emergency Services

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered
14 September 2006
Responded by
Minister for Local Government and Regional Development representing the Minister for Police and Emergency Services
Response time
23 days
(1) - (4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The expenditure cost and name of each organisation that has provided market research is reported in the respective agency Annual Report.

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