Hon. Kate Doust asks about delays in meter installations for households with newly installed solar panels. Hon. Peter Collier responds, citing manufacturer supply constraints for three-phase meters as the primary reason for longer wait times.

AnsweredQoN 797Legislative Council
Asked
22 September 2011
Portfolio
Energy

QuestionView source ↗

SOLAR PANELS — NEW METER INSTALLATION
(1) How many households who have had solar panels recently installed are currently waiting for the installation of a new meter by Western Power? (2) How long on average have these households been waiting? (3) What has been the reason for the delay? Hon PETER COLLIER

AnswerView source ↗

I thank the member for some notice of this question. (1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
(2) How long on average have these households been waiting? (3) What has been the reason for the delay? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
(3) What has been the reason for the delay? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
I thank the member for some notice of this question. (1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
(1) On 20 September 2011, Western Power had 54 outstanding meter replacement or meter reconfiguration jobs less than 15 days old, 125 jobs less than 30 days old, and 2 258 jobs more than 30 days old. Of these jobs, 2 163 require the replacement of a three-phase electricity meter. (2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
(2) Since the start of 2011, the average wait time for single-phase meter replacements has been about three weeks. The average wait time for three-phase meter replacements has been about eight weeks. (3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.
(3) The wait time for single-phase meter replacements is normal and reflects resourcing and scheduling requirements. The wait time for three-phase meters is due to manufacturer supply constraints resulting from very strong national demand for these meters.

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