Hon. Linda Savage questions the Minister for Housing regarding the Department of Housing's policy on single-person housing inspections, particularly concerning tenant behaviour and safety protocols. The response indicates single-person inspections are standard, but multi-person inspections occur when critical alerts or concerns exist.

AnsweredQoN 454Legislative Council
Asked
26 June 2012
Portfolio
Housing

QuestionView source ↗

DEPARTMENT OF HOUSING — INSPECTIONS
POLICY
454. Hon LINDA SAVAGE to the minister representing the
Minister for Housing:
I refer to the Department of Housing's disruptive
behaviour management policy and the personal—situational—safety
in client interactions policy.
(1) Is it usual practice to send only one person to undertake
routine housing inspections?
(2) If the
department is aware of disruptive or antisocial behaviour of tenants at a
particular address, is it usual practice to send only one person to undertake
the inspection of that property?
(3) Are there
any circumstances in which it is a requirement that more than one person attend
to undertake a housing inspection?
(4) If yes to
(3), what are the circumstances that would require more than one person to
attend to undertake a housing inspection?
(5) How many
housing inspections were undertaken between 1 January 2011 and 31 December
2011?
(6) Of the
inspections undertaken between those dates, how many were undertaken by one
person and how many were undertaken by more than one person?

AnswerView source ↗

I thank the member for some notice of this question. The
Department of Housing advises —
(1) Yes.
(2) No.
(3) Yes.
(4) When a critical alert is recorded on the department's
computer system or there is a concern.
(5) Over 100 000 property visits.
(6) This data is not recorded.

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