❓ A WA parliamentary question highlights issues with the WA Police's address data for infringement notices, leading to potential license suspensions due to outdated information. The response details data quality issues, system updates, and recourse options for affected drivers.
AnsweredQoN 5980Legislative Assembly
QuestionView source ↗
(1) Where does the Western Australia Police currently source its information from to keep itself up to date with the addresses of West Australian drivers?
(2) How does the Western Australia Police verify an address of a driver before sending an infringement notice that they have received through speed cameras and red light cameras?
(3) Can the Minister explain how an infringement notice can be sent to a driver’s old address when the address change had been made with the Department for Transport and Australia Post and the vehicle which the offence took place was registered at the new address which lead to a suspended license?
(4) Is there any recourse for a driver who, through no fault of their own, receives a suspended driver’s license due to the Western Australia Police not having up-to-date information with regard to the driver’s address; and
(a) if yes, what action can be taken; and
(b) if not, why not?
(5) Are there any statistics to show how many infringement notices are sent to the wrong address due to the Western Australia Police not having up-to-date information; and
(a) if yes, what are the numbers; and
(b) if not, why not?
(2) How does the Western Australia Police verify an address of a driver before sending an infringement notice that they have received through speed cameras and red light cameras?
(3) Can the Minister explain how an infringement notice can be sent to a driver’s old address when the address change had been made with the Department for Transport and Australia Post and the vehicle which the offence took place was registered at the new address which lead to a suspended license?
(4) Is there any recourse for a driver who, through no fault of their own, receives a suspended driver’s license due to the Western Australia Police not having up-to-date information with regard to the driver’s address; and
(a) if yes, what action can be taken; and
(b) if not, why not?
(5) Are there any statistics to show how many infringement notices are sent to the wrong address due to the Western Australia Police not having up-to-date information; and
(a) if yes, what are the numbers; and
(b) if not, why not?
AnswerView source ↗
Answered
20 September 2011
Responded by
Minister for Police
Response time
41 days
(1) An interface exists between two WA Police applications, the Image & Infringement Processing System (IIPS) and the Incident Management System (IMS). IMS has many functions however primarily is a core police application that holds and tracks volume crime and links person and vehicle information. IMS obtains its person and vehicle information via an interface from the Department of Transport's Trelis system. IIPS uses address's stored in IMS.
(2) IMS is the trusted address source for WA Police. When IIPS looks for an address in IIPS, it looks for the latest address update. Updates are received in IMS from Trelis at 15 minute intervals. Additionally a Police Officer can update an address in IMS. There is no manual verification of the address before a notice is posted.
(3) There are various reasons why an infringement could be sent to an old or incorrect address. A number of data quality issues exist within IMS & Trelis and the interface between them. These include
· Issues with address messages from Trelis failing to update IMS.
· Police Officer's or Police staff update an address in IMS. Often when entering Incident Reports for crime. This updated address becomes the address IMO will use.
· Old data that has not been cleansed from IMS.
A data quality working group exists and meets regularly. It has the relevant stakeholders at Police and Department of Transport attending.
A new interface is currently under development. The interface will allow IIPS to interface directly with Trelis for address information, thus removing the dependency on IMS for address information. High level Architectural design is complete. Development work is required by WA Police and Department of Transport and both agencies are currently working on the Implementation schedule.
(4) Yes
(a) Section 101 of the
Fines Penalties and Infringement Notices Enforcement Act 1994
enables a person to apply to the Court to have a licence suspension order set aside. The applicant needs to satisfy the Court that the applicant did not receive any of the following:
· the infringement notice that gave rise to the licence suspension order;
· the final demand issued in respect of the infringement notice;
· the order to pay or elect issued in respect of the infringement notice;
· the notice of intention to suspend licences in respect of the infringement notice; or
· the notice confirming licence suspension.
(b) N/A
(5) Yes
(a) Infringement Management & Operations update around 20 incorrect addresses per/day where mail has been returned to sender. The number fluctuates depending on how many notices have been issued for the month.
Additionally, Infringement Management & Operations have between four and five people contact them each week to advise they have a matter at FER and had not received notices.
(b) IIPS does not have the functionality to capture statistics on infringements that had been sent to an old or incorrect address where the person had in fact updated their address with the department of Transport.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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(2) IMS is the trusted address source for WA Police. When IIPS looks for an address in IIPS, it looks for the latest address update. Updates are received in IMS from Trelis at 15 minute intervals. Additionally a Police Officer can update an address in IMS. There is no manual verification of the address before a notice is posted.
(3) There are various reasons why an infringement could be sent to an old or incorrect address. A number of data quality issues exist within IMS & Trelis and the interface between them. These include
· Issues with address messages from Trelis failing to update IMS.
· Police Officer's or Police staff update an address in IMS. Often when entering Incident Reports for crime. This updated address becomes the address IMO will use.
· Old data that has not been cleansed from IMS.
A data quality working group exists and meets regularly. It has the relevant stakeholders at Police and Department of Transport attending.
A new interface is currently under development. The interface will allow IIPS to interface directly with Trelis for address information, thus removing the dependency on IMS for address information. High level Architectural design is complete. Development work is required by WA Police and Department of Transport and both agencies are currently working on the Implementation schedule.
(4) Yes
(a) Section 101 of the
Fines Penalties and Infringement Notices Enforcement Act 1994
enables a person to apply to the Court to have a licence suspension order set aside. The applicant needs to satisfy the Court that the applicant did not receive any of the following:
· the infringement notice that gave rise to the licence suspension order;
· the final demand issued in respect of the infringement notice;
· the order to pay or elect issued in respect of the infringement notice;
· the notice of intention to suspend licences in respect of the infringement notice; or
· the notice confirming licence suspension.
(b) N/A
(5) Yes
(a) Infringement Management & Operations update around 20 incorrect addresses per/day where mail has been returned to sender. The number fluctuates depending on how many notices have been issued for the month.
Additionally, Infringement Management & Operations have between four and five people contact them each week to advise they have a matter at FER and had not received notices.
(b) IIPS does not have the functionality to capture statistics on infringements that had been sent to an old or incorrect address where the person had in fact updated their address with the department of Transport.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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