❓ WA Police and Road Safety Commission detail their online payment systems, security measures, costs, and usage statistics in response to a parliamentary question. The WA Police use CBA BPoint and Secure Pay.
AnsweredQoN 1205Legislative Assembly
QuestionView source ↗
Do any of the Minister's portfolio responsibility Departments, Boards, Agencies or corporations operate an online payment system, and if so: (a) What is the URL used to access this payment system; (b) What is the system used for; (c) Since 1 January 2017 have there been any reported online attacks or breaches of these systems; (d) Does the online payment system store any personal data of those who use it: (i) If so, what data is stored and for how long; and (ii) If so, is that data encrypted; (e) Are there any maintenance costs associated with the online payment system: (i) if so, what is the annual maintenance cost; (f) Are there any people dedicated to the administration of the online payment system: (i) If so, what is the job title of those people and their associated salary and entitlements; and (g) How many people have used the system since 1 January 2017?
AnswerView source ↗
Answered
15 August 2017
Responded by
Minister for Police; Road Safety
Response time
6 days
The WA Police use the Commonwealth Bank (CBA) BPoint system and Australia Post (Secure Pay) service for electronic transactions directly from members of the public.
(a) CBA https://www.bpoint.com.au/payments/westernaustraliapolice and Secure Pay https://www.police.wa.gov.au/Police-Direct
(b) Payment of Infringements, Firearm permits, several license types and Information applications are made through the CBA and the Secure Pay system is used for the processing of National Police Certificates.
(c) Both the CBA and Secure Pay have confirmed no reported attacks or breaches of the system.
(d) The CBA system stores credit card numbers in a Payment Card Industry – Data Security Standard compliant environment. No other personal data is stored.
(i) The credit card numbers are stored for seven (7) years. A reference number for expected payments such as infringements and renewals along with the expiry date for payment (where applicable) and amount due is sent by WA Police to CBA.
(ii) Yes
(e) Yes
(i) Online transactions using the CBA system incur a cost of $0.15 per transaction. Online transactions using the Secure Pay system incur a cost of $0.1764 per transaction.
(f) Administration of the online payment systems are part of the services provided. CBA conducts its own and Secure Pay has a support arrangement with Decipha.
(i) Not applicable
(g) There were 5 987 (includes 276 refunds) transactions in the period 1 January to 30 June 2017 (monthly reporting for July will not be available until August) through the CBA system and 94 233 applications processed in the period 1 January to 30 June 2017 through the Secure Pay system.
The Road Safety Commision advise the following;
No
(a) - (g) N/A
(a) CBA https://www.bpoint.com.au/payments/westernaustraliapolice and Secure Pay https://www.police.wa.gov.au/Police-Direct
(b) Payment of Infringements, Firearm permits, several license types and Information applications are made through the CBA and the Secure Pay system is used for the processing of National Police Certificates.
(c) Both the CBA and Secure Pay have confirmed no reported attacks or breaches of the system.
(d) The CBA system stores credit card numbers in a Payment Card Industry – Data Security Standard compliant environment. No other personal data is stored.
(i) The credit card numbers are stored for seven (7) years. A reference number for expected payments such as infringements and renewals along with the expiry date for payment (where applicable) and amount due is sent by WA Police to CBA.
(ii) Yes
(e) Yes
(i) Online transactions using the CBA system incur a cost of $0.15 per transaction. Online transactions using the Secure Pay system incur a cost of $0.1764 per transaction.
(f) Administration of the online payment systems are part of the services provided. CBA conducts its own and Secure Pay has a support arrangement with Decipha.
(i) Not applicable
(g) There were 5 987 (includes 276 refunds) transactions in the period 1 January to 30 June 2017 (monthly reporting for July will not be available until August) through the CBA system and 94 233 applications processed in the period 1 January to 30 June 2017 through the Secure Pay system.
The Road Safety Commision advise the following;
No
(a) - (g) N/A
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