❓ Hon Ray Halligan asks about satisfaction surveys related to small business service delivery for specific financial years. The Minister responds that attitudinal research is undertaken and tabled in Parliament, but declines to provide detailed information due to resource constraints.
AnsweredQoN 3818Legislative Council
QuestionView source ↗
(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006
AnswerView source ↗
Answered
19 September 2006
Responded by
Parliamentary Secretary representing the Minister for Small Business
Response time
28 days
(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.
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