A parliamentary question seeks data on instances where fire brigades/units didn't mobilise to incidents, reasons for non-response, and telecommunication failure impact. DFES states they don't collect this data but outlines telecommunication redundancy measures.

AnsweredQoN 660Legislative Council
Asked
5 April 2022
Portfolio
Emergency Services

QuestionView source ↗

(1) I refer to the mobilisation of brigades, groups and units (BGUs), and I ask, during 2020-21 and 2021-22 to date, on how many occasions has a BGU not mobilised in response to an incident? (2) For each instance identified in (1), please provide: (a) the name of the BGU; (b) the location of the incident; and (c) the reason for the non-response? (3) Of the instances identified in (1), in how many occasions was a BGU not mobilised due to the failure of telecommunication services? (4) What redundancy does the Department of Fire and Emergency Services have in place for BGU mobilisation in the event of planned or unplanned telecommunication outages?

AnswerView source ↗

Answered
10 May 2022
Responded by
Minister for Emergency Services
Response time
3 days
1)      The Department of Fire and Emergency Services (DFES) does not collect data on when Brigades, Groups or Units are not mobilised to incidents.
2)      – 3) Not applicable
4)
·         Mobile and landline telephone
·         Short Message Service (SMS)
·         SMSer (backup SMS)
·         Regional Duty Coordinator contact via phone, email, SMS or radio
·         Regional Duty Coordinator or Volunteer Management Support Officer can contact the brigade/unit via phone, email, social media, SMS or radio
·         Local Police or Water Police direct contact

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