❓ A Member of Parliament questions the Minister for Energy about the effectiveness of Synergy's new billing system, referencing a previous statement and subsequent issues acknowledged by Synergy. The Minister deflects, referring to Synergy's annual report and previous questions on the matter.
AnsweredQoN 7946Legislative Assembly
QuestionView source ↗
I refer to the Minister's statement to the Legislative Council on 2 April 2009 that Synergy's new billing system would deliver improved customer service, and I ask whether he continues to believe that Synergy's new billing system delivered improved customer service?
AnswerView source ↗
Answered
19 June 2012
Responded by
Minister representing the Minister for Energy
Response time
35 days
I refer the Member to the statement of the Chairman of Synergy made in Synergy's annual report. Synergy acknowledged it caused too many customers too many problems, and expressed regret for this having occurred.
I also refer to answers to questions 7538, 7659, 7661, 7662 and 7944 in the Legislative Assembly and question without notice 237 in the Legislative Council.
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I also refer to answers to questions 7538, 7659, 7661, 7662 and 7944 in the Legislative Assembly and question without notice 237 in the Legislative Council.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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