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❓ Question on Notice regarding community attitudinal surveys and service delivery satisfaction levels. The Minister declines to provide detailed information due to resource constraints.

AnsweredQoN 3798Legislative Council

Asked

22 August 2006

Member

Hon Ray Halligan

Portfolio

Minister Assisting the Minister for Public Sector Management

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered

19 September 2006

Responded by

Leader of the House representing the Minister Assisting the Minister for Public Sector Management

Response time

28 days

(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.

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