A WA parliamentary question investigates the Department of Transport's practice of including advertising material with renewal notices, focusing on transparency, revenue, and liability. The response clarifies the tender process, contract details, opt-out options, and liability.

AnsweredQoN 821Legislative Council
Asked
11 March 2014
Portfolio
Transport

QuestionView source ↗

(1) I refer to the advertising material that is now included with Driver’s License and Vehicle Registration renewal notices, and ask: (a) will the Minister table a copy of any guidelines regarding the distribution of advertising material with Department of Transport renewal notices; (b) if no to (a), why not; (c) how was the opportunity to include advertising material with renewal notices advertised; (d) how were the successful advertisers chosen; (e) what are the names of the successful companies; (f) has the Department of Transport signed any contract or agreement with these companies and, if yes, what are the details; (g) how much are the companies paying the Department of Transport to insert their advertising material; (h) what is the maximum number of inserts allowed in any renewal notice; (i) why were the public not given the option of opting in rather than opting out of receiving advertising material; (j) do the public have the option to opt out of this advertising material by any other means than on the Department of Transport website; (k) if yes to (j), what other options are available; (l) did the Department of Transport seek advice on their liability should an advertiser fail to deliver the service advertised; (m) if yes to (l), what is their liability; and (n) if no to (l), why not? (2) What is the total estimated revenue that the Department of Transport expects to collect from this form of advertising in: (a) 2013-14; (b) 2014-15; and (c) 2015-16?

AnswerView source ↗

Answered
9 April 2014
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
29 days
(1)(a) Yes [see tabled paper no. ].
(b) Not applicable
(c) A public tender was issued on the Government Tenders Board on three occasions.
(d-e) The Department of Transport (DoT) engaged To The Point Pty Ltd following the conclusion of the public tender process.
(f) Yes, DoT has signed a contract with To The Point Pty Ltd.
(g) To The Point Pty Ltd provides payment to DoT consistent with its successful tender bid.
(h) Two
(i) Costs involved in asking customers to opt in would be prohibitive.
(j) Yes
(k) Customers wishing to opt out may also contact DoT on 13 11 56 or attend a licensing centre in person.
(l) No
(m) Not applicable
(n) DoT bears no liability for the goods or services offered
(2) (a-b) DoT has a commercial arrangement with To The Point Pty Ltd.
(c) DoT has not determined whether to extend the contract beyond the initial twoyear term.

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