Hon. Spagnolo asks about the Public Sector Commission's complaint handling timeframes and compliance. The Premier's answer states timeframes are context-dependent, rendering parts (b) and (c) not applicable.

AnsweredQoN 848Legislative Council
Asked
11 November 2025
Portfolio
Premier

QuestionView source ↗

I refer to the answer to question on notice 375, and I ask: (a) what are the Public Sector Commission’s specific timeframes for acknowledging, assessing and responding to complaints; (b) how many complaints in the past 12 months did not meet these timeframes; and (c) what action is taken when timeframes are not met?

AnswerView source ↗

Answered
11 December 2025
Responded by
Leader of the House representing the Premier
Response time
8 days
(a)   Timeframes for acknowledging, assessing and responding to complaints are determined by the context of the complaint.
(b)   Not applicable.
(c)   Not applicable.

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