❓ Hon. Alison Xamon asks the Minister for Transport about improving accessibility on public transport, specifically regarding wheelchair space awareness and visual schedule information for deaf passengers. The Minister agrees to an education campaign and outlines existing and planned accessibility measures.
AnsweredQoN 1288Legislative Council
QuestionView source ↗
PUBLIC TRANSPORT —
PASSENGER INFORMATION
1288. Hon ALISON XAMON to the minister representing the
Minister for Transport:
I refer to the Department of
Transport's commitment to continually strive to provide all Western Australians
with improved access to transport services that best meet their needs.
(1) Will the
minister consider instigating an education campaign to raise awareness about
the correct use of wheelchair spaces on buses on trains?
(2) If no to (1), why not?
(3) Will the
minister initiate upgrades to infrastructure at major bus and train terminals
to ensure that changes to the schedule and/or platforms are displayed visually
as well as announced over loud speakers so that deaf passengers are also
notified?
(4) If no to (3), why not?
PASSENGER INFORMATION
1288. Hon ALISON XAMON to the minister representing the
Minister for Transport:
I refer to the Department of
Transport's commitment to continually strive to provide all Western Australians
with improved access to transport services that best meet their needs.
(1) Will the
minister consider instigating an education campaign to raise awareness about
the correct use of wheelchair spaces on buses on trains?
(2) If no to (1), why not?
(3) Will the
minister initiate upgrades to infrastructure at major bus and train terminals
to ensure that changes to the schedule and/or platforms are displayed visually
as well as announced over loud speakers so that deaf passengers are also
notified?
(4) If no to (3), why not?
AnswerView source ↗
I thank the honourable member for
some notice of the question.
(1) Yes.
(2) Not applicable.
(3)–(4) The
Public Transport Authority currently uses a number of mediums to communicate
with passengers, including those who are deaf or have other disabilities, at
major bus and train terminals. These include the Transperth website, printed
timetables and My Alert email messaging, which provides up-to-date information
about the Transperth network in a visual form. Passenger information displays
at major transport or station facilities and onboard train services have the
capacity to visually communicate changes to the timetable and/or platforms as
changes occur. These same messages are also announced over loud speaker.
Transperth is also progressing its real-time tracking application, which allows
all passengers to track their bus as it approaches a stop, and also to track
the bus en route so that they are informed when they reach their desired bus
stop. Transperth is hoping to launch this service during 2019.
some notice of the question.
(1) Yes.
(2) Not applicable.
(3)–(4) The
Public Transport Authority currently uses a number of mediums to communicate
with passengers, including those who are deaf or have other disabilities, at
major bus and train terminals. These include the Transperth website, printed
timetables and My Alert email messaging, which provides up-to-date information
about the Transperth network in a visual form. Passenger information displays
at major transport or station facilities and onboard train services have the
capacity to visually communicate changes to the timetable and/or platforms as
changes occur. These same messages are also announced over loud speaker.
Transperth is also progressing its real-time tracking application, which allows
all passengers to track their bus as it approaches a stop, and also to track
the bus en route so that they are informed when they reach their desired bus
stop. Transperth is hoping to launch this service during 2019.
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