❓ A WA parliamentary question on notice requests a breakdown of complaints received by the Minister's Department and Agencies within the Sport and Recreation portfolio since September 23, 2008. The response provides a categorized list of complaints for VenuesWest and indicates the WA Institute of Sport has no complaints management unit.
AnsweredQoN 1299Legislative Council
QuestionView source ↗
For each Department and Agency within the Minister’s portfolios, -
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the Corruption and Crime Commission?
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the Corruption and Crime Commission?
AnswerView source ↗
Answered
17 November 2009
Responded by
Leader of the House representing the Minister for Sport and Recreation
Response time
27 days
Category Totals Equipment 1 Food and Beverage 8 Cancelled Services 13 Staff Matters 22 Creche 3 Cleanliness 24 Fees 4 Lack of Facilities 39 Maintenance 22 Pool 27 Timetables 16 Bookings 0 Miscellaneous 49 TOTAL 228 (6) VenuesWest is not aware of any complaints under investigation by the Corruption and Crime Commission. WESTERN AUSTRALIAN INSTITUTE OF SPORT (1) No (2)-(6) Not Applicable Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com
WESTERN AUSTRALIAN INSTITUTE OF SPORT (1) No (2)-(6) Not Applicable Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com
WESTERN AUSTRALIAN INSTITUTE OF SPORT (1) No (2)-(6) Not Applicable Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com
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