❓ Hon. Kate Doust asks about Synergy's financial counselling referrals and hardship utility grant scheme eligibility. Hon. Peter Collier provides partial data on referrals and defers questions on grant eligibility to the Minister for Child Protection, acknowledging confusion and promising follow-up.
AnsweredQoN 309Legislative Council
QuestionView source ↗
SYNERGY — FINANCIAL COUNSELLING REFERRALS
(1) For each of the periods 1 April 2009 to 31 March 2010 and 1 April 2010 to 31 March 2011, how many referrals to a financial counsellor were made by Synergy? (2) Of those referrals, how many customers were deemed eligible for the hardship utility grant scheme? (3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER
(1) For each of the periods 1 April 2009 to 31 March 2010 and 1 April 2010 to 31 March 2011, how many referrals to a financial counsellor were made by Synergy? (2) Of those referrals, how many customers were deemed eligible for the hardship utility grant scheme? (3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER
AnswerView source ↗
I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(2) Of those referrals, how many customers were deemed eligible for the hardship utility grant scheme? (3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(2) Of those referrals, how many customers were deemed eligible for the hardship utility grant scheme? (3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(3) On 1 April 2009, 2010 and 2011 how many of Synergy’s customers were being paid a subsidy under the scheme? Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER replied: I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
I thank the honourable member for some notice of this question. (1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(1) There were 4 087 referrals made between 1 August 2009 and 31 March 2010. Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Kate Doust : That is not the right time. Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : Is this the question? Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Kate Doust : It was April to March 2009–10 and April to March 2010–11. Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : I just have not finished the answer. I will continue — Unfortunately figures between 1 April and 31 July 2009 cannot be provided, as these metrics were not recorded at that time. There were 10 299 referrals made between 1 April 2010 and 31 March 2011. (2) Eligibility for the hardship utility grant scheme is determined by the Department of Child Protection. This question should be referred to the Minister for Child Protection. Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : When you ask the Minister for Child Protection, she says to ask the Minister for Energy. Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : I do not think that the opposition has asked the question of the Minister for Child Protection. Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : We have. Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : And what was the response? Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : To ask you. Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : Is that right? Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon Sue Ellery : Yes. Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
Hon PETER COLLIER : That is not good enough. I will follow it up. I am sorry; I was not aware of that. HUGS is under the Department for Child Protection, but I will not get into that; I will personally follow it up. (3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
(3) The question should be referred to the Minister for Child Protection. However, it should be noted that the hardship utility grant scheme involves the one-off payment of a grant to a customer in hardship and is not an ongoing payment of a subsidy. Having said that, I will undertake to get that information.
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