Home›Questions on Notice›QoN 3447

❓ Mr McGowan questions the Transport portfolio regarding incorrect payment requests sent to pensioners under the Country Aged Pension Fuel Card scheme, and the subsequent apology and repayment process. The government acknowledges the error, apologises, and confirms repayments were made.

AnsweredQoN 3447Legislative Assembly

Asked

17 February 2015

Member

Mr M. McGowan

Portfolio

Transport

QuestionView source ↗

I refer to correspondence sent to pensioners from the administrators of the Country Aged Pension Fuel Card scheme incorrectly advising a payment was due, and I ask: (a) How many incorrect letters were initially sent; (b) How many letters of apology to affected pensioners have subsequently been sent; (c) On what date or dates were the letters of apology sent; (d) Were any monies paid as a result of the initial, incorrect letter; and (e) If yes to (d): (i) how much money was incorrectly paid; (ii) has all the money incorrectly received been repaid; (iii) If yes to (e) (ii) on what date or dates was money repaid; and (iv) If no to (e) (ii), why not?