Mr Abetz asks how the government is reducing red tape to improve efficiency in housing duties. Minister Nalder details the introduction of electronic valuation requests, reducing processing time by up to 10 days.

AnsweredQoN 951Legislative Assembly
Asked
19 November 2014
Portfolio
Finance

QuestionView source ↗

HOUSING — DUTIES — RED TAPE
REDUCTION
951. Mr P. ABETZ to the Minister for
Finance:
How is the government reducing red
tape to improve efficiency and avoid delays in the administration of duties in
the housing market?

AnswerView source ↗

I thank the member for his interest
in ensuring that government continues to reduce red tape in its services to the
broader community. I recently had the pleasure of being invited to the Office
of State Revenue for it to demonstrate the activities being undertaken in the
broad reform and it looking at how it could improve efficiency and reduce
compliance burden to the broader community.
Point of Order
Mr P. ABETZ : I asked a question
and I am trying to hear the answer, but with all the noise coming from the
opposition side, I cannot hear it.
Several members interjected.
The SPEAKER : Members! Member for
Girrawheen, are you finished? I call you to order for the first time. I want to
hear the answer in silence.
Questions without Notice Resumed
Mr
D.C. NALDER : I really tip my hat to and credit the Office of State Revenue
for the initiative that it has shown and the work it has undertaken. It is one
of the first times I have seen a government agency really focus on and deliver
something for the customer in the broader community. During my time as minister
that I have spent with my department, I think it has done a fantastic job.
One important reform is the
requirements around valuations needed for certain property sales. I want to
give the history of this. Previously, taxpayers had to manually complete and
lodge a paper form at state revenue for assessment. The form was then couriered
to Landgate's valuation services. Once Landgate completed the
valuation, it returned the form by courier to state revenue. A state revenue
officer then completed the assessment and posted it to the settlement agent.
The customer was then obligated to pay duty before settlement so that the
document could be endorsed and released by state revenue. After all this, the
property sale could then proceed to settlement. To fix this old-fashioned and time-consuming
process, state revenue introduced electronic valuation requests into its online
facility. Now Landgate's valuers can access the request, complete the
valuation and enter the value directly into the system. The assessment is
calculated immediately and notification is sent directly to the settlement
agent. This online system reduces the processing timing by up to 10 days. The
buyer is also able to pay duty at the time of settlement. These changes have
reduced compliance costs and reduced time delays for buyers and sellers by up
to 10 days. Improved efficiency of government also means less taxpayers'
money spent on inefficient bureaucracy. This is another win for the community.

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