❓ Hon Martin Pritchard questions the Minister for Transport regarding the realignment of bus route 15, focusing on accessibility standards, reasons for the change, impact on vulnerable patrons, and complaint numbers. The Minister's response addresses accessibility standards, justifies the realignment due to underperformance, acknowledges potential access issues, and provides complaint statistics.
AnsweredQoN 666Legislative Council
QuestionView source ↗
PUBLIC TRANSPORT AUTHORITY — BUS ROUTE 15
666. Hon MARTIN PRITCHARD to
the to the parliamentary secretary representing the Minister for Transport:
I refer to the realignment of bus
route 15.
(1) Can the
minister confirm that Public Transport Authority policy requires that
residential access to bus stops be within a 400-metre walk; and, if not, what
is the advisable distance?
(2) For what reason was bus route 15
realigned?
(3) Can the
minister confirm that the realignment created a 700-metre-sided triangular gap
in the middle of the route, leaving some senior and disabled patrons with a greater
than 650-metre walk up hilly terrain to get to public transport?
(4) How many complaints about bus
route 15 have been received —
(a) prior to the changes to the
route; and
(b) since the route was changed?
(5) How many complaints about
changes to bus routes have been received this financial year?
666. Hon MARTIN PRITCHARD to
the to the parliamentary secretary representing the Minister for Transport:
I refer to the realignment of bus
route 15.
(1) Can the
minister confirm that Public Transport Authority policy requires that
residential access to bus stops be within a 400-metre walk; and, if not, what
is the advisable distance?
(2) For what reason was bus route 15
realigned?
(3) Can the
minister confirm that the realignment created a 700-metre-sided triangular gap
in the middle of the route, leaving some senior and disabled patrons with a greater
than 650-metre walk up hilly terrain to get to public transport?
(4) How many complaints about bus
route 15 have been received —
(a) prior to the changes to the
route; and
(b) since the route was changed?
(5) How many complaints about
changes to bus routes have been received this financial year?
AnswerView source ↗
I thank the honourable member for
some notice of the question.
(1) Accessibility
to public transport, in terms of service coverage, is defined by street
addresses within the Perth Public Transport area that are within 500 metres of
a Transperth stop, providing an acceptable level of service.
(2) The service
was underperforming and did not adhere to the standard principles that cater to
the diverse needs of the broader community, so a more direct route and
extension to Glendalough train station was introduced.
(3) There are
many situations in which providing an attractive and efficient bus route is
balanced against ensuring every residence has access to an ''acceptable
service level'' as outlined in (1).
(4) (a) From 2005 to 2014 there have
been 494 recorded contacts involving route 15 bus services.
(b) There have been 15 complaints received through
the Transperth InfoLine since July 2015 to date.
(5) The Public
Transport Authority has received 18 347 contacts for the period 1 July 2015 to
May 2016 on a range of public transport issues. It would be an unreasonable use
of resources for the agency to separately review each of these contacts to
identify which of those relate specifically to changes to bus routes, as the
CommentLine system does not categorise them on this basis.
some notice of the question.
(1) Accessibility
to public transport, in terms of service coverage, is defined by street
addresses within the Perth Public Transport area that are within 500 metres of
a Transperth stop, providing an acceptable level of service.
(2) The service
was underperforming and did not adhere to the standard principles that cater to
the diverse needs of the broader community, so a more direct route and
extension to Glendalough train station was introduced.
(3) There are
many situations in which providing an attractive and efficient bus route is
balanced against ensuring every residence has access to an ''acceptable
service level'' as outlined in (1).
(4) (a) From 2005 to 2014 there have
been 494 recorded contacts involving route 15 bus services.
(b) There have been 15 complaints received through
the Transperth InfoLine since July 2015 to date.
(5) The Public
Transport Authority has received 18 347 contacts for the period 1 July 2015 to
May 2016 on a range of public transport issues. It would be an unreasonable use
of resources for the agency to separately review each of these contacts to
identify which of those relate specifically to changes to bus routes, as the
CommentLine system does not categorise them on this basis.
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