❓ Hon Steve Martin asks about infringements issued to passengers using new contactless payment on Transperth due to transit officers allegedly lacking card readers. The Minister states data is being processed and all officers were issued devices and training.
AnsweredQoN 1290Legislative Council
QuestionView source ↗
Public transport—Contactless payment
1290. Hon Steve Martin to
the parliamentary secretary representing the
Minister for Transport:
I refer to the
activation of contactless payments on public transport on Monday 8 December,
and reports on social media that passengers using the new tag-on method have
been issued infringements by transit officers because those officers have not
been issued card readers to determine whether passengers have tagged-on using
the new system.
(1) How many infringements, including any
infringements that were later withdrawn, were issued to Transperth passengers
who tagged on using the new contactless payment methods on:
(a) Monday 8 December 2025;
(b) Tuesday 9 December 2025; and
(c) Wednesday 10 December 2025;
(2) Have all transit officers been issued with new
card readers, and, if not, why not, and when will they be?
(3) Why was this problem not anticipated, given
the considerable time and expense that has gone into this program?
1290. Hon Steve Martin to
the parliamentary secretary representing the
Minister for Transport:
I refer to the
activation of contactless payments on public transport on Monday 8 December,
and reports on social media that passengers using the new tag-on method have
been issued infringements by transit officers because those officers have not
been issued card readers to determine whether passengers have tagged-on using
the new system.
(1) How many infringements, including any
infringements that were later withdrawn, were issued to Transperth passengers
who tagged on using the new contactless payment methods on:
(a) Monday 8 December 2025;
(b) Tuesday 9 December 2025; and
(c) Wednesday 10 December 2025;
(2) Have all transit officers been issued with new
card readers, and, if not, why not, and when will they be?
(3) Why was this problem not anticipated, given
the considerable time and expense that has gone into this program?
AnswerView source ↗
I thank the
honourable member for some notice of the question. I provide the following
answer on behalf of the Minister for Transport.
(1)–(3) The data cannot be provided at
present as the Public Transport Authority requires four business days to
process data on infringements issued to Transperth passengers. All transit
officers, revenue protection officers and Wilson bus security officers were
issued devices prior to the contactless payment rollout on 8 December 2025, as
well as being provided with training on how to operate the devices.
honourable member for some notice of the question. I provide the following
answer on behalf of the Minister for Transport.
(1)–(3) The data cannot be provided at
present as the Public Transport Authority requires four business days to
process data on infringements issued to Transperth passengers. All transit
officers, revenue protection officers and Wilson bus security officers were
issued devices prior to the contactless payment rollout on 8 December 2025, as
well as being provided with training on how to operate the devices.
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