❓ Mr Kirkup questions the Minister for Health regarding negative feedback on Peel Health Campus on PatientOpinion.org and potential resourcing issues. The Minister refutes the negative portrayal and denies resourcing problems.
AnsweredQoN 4523Legislative Assembly
Asked
12 February 2019
Member
Portfolio
Deputy Premier; Minister for Health; Mental Health
QuestionView source ↗
I note the Minister's answer in Question Time on 7 November 2018 in relation to PatientOpinion.org and ask: (a) What is the Minister doing to address the fact that 71% of patients on the website promoted by the Minister indicate they would not recommend Peel Health Campus; and (b) are there issues with resourcing at Peel Health Campus and if so, what is the Minister doing to fix the issues?
AnswerView source ↗
Answered
12 March 2019
Response time
6 days
I am advised:
(a) In 2018, Peel Health Campus had a total of 18 stories posted on Patient Opinion. Fifteen of these stories were complimentary or mainly positive with some concerns expressed. Only seven of the 18 stories included a rating and recommendation. Of these seven, two people indicated they would recommend the service and five did not. As such, 83% of those providing feedback on Peel Health Campus via Patient Opinion were either complimentary or mainly positive about the service.
(b) No. Not applicable.
(a) In 2018, Peel Health Campus had a total of 18 stories posted on Patient Opinion. Fifteen of these stories were complimentary or mainly positive with some concerns expressed. Only seven of the 18 stories included a rating and recommendation. Of these seven, two people indicated they would recommend the service and five did not. As such, 83% of those providing feedback on Peel Health Campus via Patient Opinion were either complimentary or mainly positive about the service.
(b) No. Not applicable.
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