❓ Hon Kate Doust questions the Department of Housing regarding apologies issued and rental credits applied due to the new Head Contractor Maintenance Model. The Department acknowledges issuing apologies but not recording them, and details the number of credits applied and their total value.
AnsweredQoN 2932Legislative Council
QuestionView source ↗
I refer to the Department of Housing’s new Head Contractor Maintenance Model and the Minister’s comments that, ‘the Department has apologised to anyone who has been affected by the transition to the new system and, when appropriate, has applied credits to tenants’ rental accounts’, and I ask -
(1) How many apologies has the Department issued?
(2) How many tenants have received credit’s to their accounts, and what is the total value of these credits?
(3) Who is bearing the cost of these credits?
(1) How many apologies has the Department issued?
(2) How many tenants have received credit’s to their accounts, and what is the total value of these credits?
(3) Who is bearing the cost of these credits?
AnswerView source ↗
Answered
18 November 2010
Responded by
Leader of the House representing the Minister for Housing
Response time
29 days
The Department of Housing advises:
(1) The Department, where appropriate, apologises to public housing tenants when maintenance issues are not addressed in the appropriate timeframe.
These apologies have not been recorded officially.
(2) Since 1 July 2010, 61 public housing tenancies to the amount of $12 591.88.
(3) This represents a tiny fraction of the Department of Housing's budget, and follows normal practice.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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(1) The Department, where appropriate, apologises to public housing tenants when maintenance issues are not addressed in the appropriate timeframe.
These apologies have not been recorded officially.
(2) Since 1 July 2010, 61 public housing tenancies to the amount of $12 591.88.
(3) This represents a tiny fraction of the Department of Housing's budget, and follows normal practice.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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