A WA parliamentary question on notice regarding Synergy's power disconnection policies and their potential impact on vulnerable families, following incidents involving house fires and injuries.

AnsweredQoN 638Legislative Council
Asked
28 August 2007
Portfolio
Energy

QuestionView source ↗

SYNERGY - MORRIS FAMILY, PINJARRA
I refer to Synergy cutting off electricity to the Morris household in Pinjarra on 16 October 2006, which contributed to their house burning down because they left a candle alight. This left their nine-year-old son, Jordan, in hospital recovering from burns. (1) How many households have had their power disconnected from August 2006 to the current date? (2) How many of those households are still without power? (3) Synergy is meant to have protocols whereby field officers visit people who are in hardship. Did Mr and Mrs Morris ever receive a visit from a field officer? (4) A tragedy happened last year when Synergy cut the power off to a Pickering family, and a mother and two children were burnt to death. This latest accident in the Morris household could have been another tragedy. When is the government going to implement a strategy whereby power is never cut off to people who have children in the household? (5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE

AnswerView source ↗

I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
(1) How many households have had their power disconnected from August 2006 to the current date? (2) How many of those households are still without power? (3) Synergy is meant to have protocols whereby field officers visit people who are in hardship. Did Mr and Mrs Morris ever receive a visit from a field officer? (4) A tragedy happened last year when Synergy cut the power off to a Pickering family, and a mother and two children were burnt to death. This latest accident in the Morris household could have been another tragedy. When is the government going to implement a strategy whereby power is never cut off to people who have children in the household? (5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
(2) How many of those households are still without power? (3) Synergy is meant to have protocols whereby field officers visit people who are in hardship. Did Mr and Mrs Morris ever receive a visit from a field officer? (4) A tragedy happened last year when Synergy cut the power off to a Pickering family, and a mother and two children were burnt to death. This latest accident in the Morris household could have been another tragedy. When is the government going to implement a strategy whereby power is never cut off to people who have children in the household? (5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
(3) Synergy is meant to have protocols whereby field officers visit people who are in hardship. Did Mr and Mrs Morris ever receive a visit from a field officer? (4) A tragedy happened last year when Synergy cut the power off to a Pickering family, and a mother and two children were burnt to death. This latest accident in the Morris household could have been another tragedy. When is the government going to implement a strategy whereby power is never cut off to people who have children in the household? (5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
(4) A tragedy happened last year when Synergy cut the power off to a Pickering family, and a mother and two children were burnt to death. This latest accident in the Morris household could have been another tragedy. When is the government going to implement a strategy whereby power is never cut off to people who have children in the household? (5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
(5) Did Synergy offer the Morris family $10 000 in compensation? Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
Hon KIM CHANCE replied: I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.
I thank Hon Robyn McSweeney for providing advice of her question. The question contains at least two assumptions, which makes me very uncomfortable about providing an answer to this question at all. However, it is not possible to provide a response in the time available, and I ask the honourable member to place the question on notice.

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