A parliamentary question regarding complaints about the maintenance and operation of regional town bus services in WA during October 2010, specifically in Albany, Bunbury, Geraldton, Kalgoorlie, and Karratha. The response confirms a complaint in Geraldton, investigation, and subsequent repair.

AnsweredQoN 476Legislative Council
Asked
28 June 2011
Portfolio
Transport

QuestionView source ↗

PUBLIC TRANSPORT AUTHORITY — REGIONAL TOWN BUS SERVICES
Thank you, Mr President, and anyone else who has finished — Hon Simon O’Brien : It is not in my region; it is some Wild West town down south! Hon KEN TRAVERS : When the minister has finished, I have a question for him in his capacity representing the Minister for Transport. (1) Did the Public Transport Authority receive any complaints or emails that highlighted concerns with the maintenance or operation of a bus used to provide regional town bus services in Albany, Bunbury, Geraldton, Kalgoorlie or Karratha during the month of October 2010? (2) Did the complaint or email identify any issue that may affect the safe operation of the bus? (3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN

AnswerView source ↗

(1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
Hon Simon O’Brien : It is not in my region; it is some Wild West town down south! Hon KEN TRAVERS : When the minister has finished, I have a question for him in his capacity representing the Minister for Transport. (1) Did the Public Transport Authority receive any complaints or emails that highlighted concerns with the maintenance or operation of a bus used to provide regional town bus services in Albany, Bunbury, Geraldton, Kalgoorlie or Karratha during the month of October 2010? (2) Did the complaint or email identify any issue that may affect the safe operation of the bus? (3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
Hon KEN TRAVERS : When the minister has finished, I have a question for him in his capacity representing the Minister for Transport. (1) Did the Public Transport Authority receive any complaints or emails that highlighted concerns with the maintenance or operation of a bus used to provide regional town bus services in Albany, Bunbury, Geraldton, Kalgoorlie or Karratha during the month of October 2010? (2) Did the complaint or email identify any issue that may affect the safe operation of the bus? (3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(1) Did the Public Transport Authority receive any complaints or emails that highlighted concerns with the maintenance or operation of a bus used to provide regional town bus services in Albany, Bunbury, Geraldton, Kalgoorlie or Karratha during the month of October 2010? (2) Did the complaint or email identify any issue that may affect the safe operation of the bus? (3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(2) Did the complaint or email identify any issue that may affect the safe operation of the bus? (3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(3) Were any of the issues raised considered serious? (4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(4) If yes to (1), what action did the PTA take to investigate any issues raised? (5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(5) What was the outcome of any investigation? Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
Hon SIMON O’BRIEN replied: (1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(1)–(3) Yes. (4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(4) The contracted bus operator in Geraldton was contacted in relation to the email. (5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.
(5) The operator liaised with the Public Transport Authority’s fleet section on the matter, which included advice on repairs. The fault was subsequently fixed.

Explore WA Government Data

Search the full archive in the free dashboard, or query programmatically via API.

Explore more