Minister McHale addresses the impact of a gas explosion on the hotel industry, focusing on linen and laundry services. The government is working with industry to mitigate disruptions during the upcoming Australian Tourism Exchange.

AnsweredQoN 280Legislative Assembly
Asked
10 June 2008
Portfolio
Tourism

QuestionView source ↗

APACHE ENERGY GAS PLANT EXPLOSION — EFFECT ON HOTEL INDUSTRY
Will the minister inform the house how the hotel industry is coping with the effects of the reduced gas supply? Ms S.M. McHALE

AnswerView source ↗

I thank the member for his question. Clearly, the gas explosion has impacted on the hospitality and hotel sector primarily through the impact on linen and laundry services. I want to acknowledge the work that is being done through the Australian Hotels Association, Tourism WA and the industry, which are working together to explore ways to manage the disruption. Several members interjected. The SPEAKER : Order! Leader of the Opposition! Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Ms S.M. McHALE replied: I thank the member for his question. Clearly, the gas explosion has impacted on the hospitality and hotel sector primarily through the impact on linen and laundry services. I want to acknowledge the work that is being done through the Australian Hotels Association, Tourism WA and the industry, which are working together to explore ways to manage the disruption. Several members interjected. The SPEAKER : Order! Leader of the Opposition! Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
I thank the member for his question. Clearly, the gas explosion has impacted on the hospitality and hotel sector primarily through the impact on linen and laundry services. I want to acknowledge the work that is being done through the Australian Hotels Association, Tourism WA and the industry, which are working together to explore ways to manage the disruption. Several members interjected. The SPEAKER : Order! Leader of the Opposition! Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Several members interjected. The SPEAKER : Order! Leader of the Opposition! Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
The SPEAKER : Order! Leader of the Opposition! Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Ms S.M. McHALE : I can report that Prime Laundry and Drycleaning has been provided today with an allocation of gas, which has allowed those services to continue today. The hotels are obviously being very cooperative and very resourceful. Some of the ways that they are managing the potential disruption to linen supplies include using other linen and laundry providers, modifying some of their systems and procedures and using in-house laundry facilities. It is pleasing to say that some hotels are not actually affected by the laundry problem but are still modifying their behaviour. Clearly, all hotels are reducing the amount of linen they use, particularly in places such as gyms, saunas and spas. They are also educating guests on how to minimise linen usage. In some instances, where hotels in Perth are part of a national chain of hotels — Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Several members interjected. The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
The SPEAKER : Order! Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Ms S.M. McHALE : If opposition members find it funny, that is an indication of their attitude. Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Several members interjected. The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
The SPEAKER : Order! I call the member for Murray to order. Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
Ms S.M. McHALE : May I repeat: we have been working with the hotels. They are approaching this in a very cooperative way. They understand the seriousness of the problem and are using all methods to make sure that their customers are protected as much as possible from the disruption. It is the low season for south west hotels and their occupancy rate is low. Some are using other laundries and are, therefore, not being affected by the laundry issue. Others are using a subsidiary of Prime Laundry and are being affected. I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.
I use this opportunity to remind all members that next week Australian Tourism Exchange 2008 is coming to Perth, so Perth will have global visitors. I think that our visitors will understand that Western Australia has faced a very serious incident. I think they will be tolerant of the modifications that are being made; in fact, as people who understand the industry, modern travellers are now keen to reduce their carbon footprints. Many hotels now have different ways of managing laundry. Nevertheless, we are doing everything we can to make sure that in the next week when ATE is held in Perth, it will be a great ATE. We will work with the hotels to make sure that the hospitality is at a first-class level. I want to applaud the Australian Hotels Association and others for their response to the issue and in working with government. The result is a coordinated response of government and business. Together with the community, we will ensure that we confront this serious situation and get through it and maintain our international reputation.

Explore WA Government Data

Search the full archive in the free dashboard, or query programmatically via API.

Explore more