A parliamentary question regarding the performance and outcomes of the Office of Waiting List Advocate, established following a Liberal Party commitment, during its two-year operation.

AnsweredQoN 4727Legislative Assembly
Asked
24 February 2011
Portfolio
Health

QuestionView source ↗

I refer to the Liberal Party commitment to establish the Office of Waiting List Advocate, and I ask:
(a) how many complaints has the Office of Waiting List Advocate received; and
(b) what were the outcomes of those complaints?

AnswerView source ↗

Answered
22 March 2011
Responded by
Minister for Health
Response time
26 days
(a) The Committee received formal complaints from three patients in 2009 and one in 2010.
(b) Of the formal complaints, one was withdrawn, and the remainder were followed through with the respective hospitals to successful resolution. Two further informal complaints were resolved by the Committee's Executive Officer directly with the respective hospitals in 2010.
It should be noted that the Committee was initiated by the Minister for Health in January 2009 for a 2-year period, and was disbanded in line with this as at 31 December 2010.
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