❓ A WA parliamentary question addresses management issues and a forensic review of the Lower Great Southern Family Support Association (LGSFSA) by the Disability Services Commission (DSC). The Minister's response confirms the review and addresses specific concerns raised.
AnsweredQoN 1899Legislative Assembly
QuestionView source ↗
In regards to the Lower Great Southern Family Support Association, can the Minister please advise: (a) has the Disability Services Commission (DSC) been approached by the Lower Great Southern Family Support Association (LGSFSA) to meet with them to improve management issues: (i) if so, what was the outcome and what advice or support was given to the LGSFSA by the DSC; and (ii) if not, why won’t the DSC offer that advice or support; (b) has the DSC identified any management issues in the LGSFSA, and if so what are they; (c) has the DSC encouraged any other agencies to pursue clients from the LGSFSA, and if so why; (d) does the DSC have any specific allegations relating to the management of the LGSFSA, if so, what are these allegations; (e) if there are matters of concern, why won’t DSC move to resolve these matters; and (f) why after an email received by CEO Carlyn Conder on 6 September 2013 from Anne Knowles, Acting Executive Manager South, that acknowledges documentation provided by LGSFSA, stating it meets DSC requirements and in particular, the Commission wishes LGSFSA well in implementing the strategic and business plan, that a letter would be sent dated 5 February 2014 that DSC were now conducting a Forensic Review of LGSFSA?
AnswerView source ↗
Answered
2 April 2014
Responded by
Parliamentary Secretary representing the Minister for Disability Services
Response time
36 days
(a) Yes. The meeting did not occur in February 2014 at the request of the LGSFSA Board. The meeting will now take place following the completion of the forensic review of LGSFSA. This is now scheduled to be completed at the end of April 2014.
(i) Not applicable.
(ii) Not applicable.
(b) Management concerns were identified by the DSC's independent Quality Management Framework that assesses a service provider organisation against the nine Disability Services Standards. These concerns are now being investigated by an independent forensic review of LGSFSA in accordance with the General Provisions (2008) of the Service Agreement between LGSFA and the DSC.
(c) No.
(d) Yes. Potential breaches of the Disability Services Standards.
(e) Matters of concern are under investigation by an independent forensic review that commenced on 24 February 2014.
(f) Issues of concern identified by DSC's independent Quality Management Framework were sufficiently serious to warrant further investigation as permitted under the Service Agreement. Therefore a forensic review is being undertaken to determine the validity of these concerns.
(i) Not applicable.
(ii) Not applicable.
(b) Management concerns were identified by the DSC's independent Quality Management Framework that assesses a service provider organisation against the nine Disability Services Standards. These concerns are now being investigated by an independent forensic review of LGSFSA in accordance with the General Provisions (2008) of the Service Agreement between LGSFA and the DSC.
(c) No.
(d) Yes. Potential breaches of the Disability Services Standards.
(e) Matters of concern are under investigation by an independent forensic review that commenced on 24 February 2014.
(f) Issues of concern identified by DSC's independent Quality Management Framework were sufficiently serious to warrant further investigation as permitted under the Service Agreement. Therefore a forensic review is being undertaken to determine the validity of these concerns.
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