A WA parliamentary question seeks information on the music and copyright arrangements for on-hold telephony systems in the Ministerial office and associated portfolio agencies. The response reveals varying practices across different departments.

AnsweredQoN 1427Legislative Assembly
Asked
19 August 2009
Portfolio
Child Protection; Community Services; Seniors and Volunteering; Women's Interests

QuestionView source ↗

In relation to the Ministerial office and all associated portfolio agency offices:
(a) what recorded music or radio station is broadcast on office on-hold telephony systems;
(b) what fees are paid to the Australasian Performing Right Association (APRA), artists directly or any copyright bodies; and
(c) who is the responsible officer for deciding selection of on-hold material?

AnswerView source ↗

Answered
15 September 2009
Responded by
Minister representing the Minister for Child Protection; Community Services; Seniors and Volunteering; Women's Interests
Response time
27 days
Department for Communities
(a) None, scripted messages only.
(b) Not applicable
(c) Executive Director, Community Engagement
Ministerial Office
(a-c) Please refer to Legislative Assembly Question on Notice 1415.
Department for Child Protection
(a) The Department for Child Protection has purchased "Music on Hold" from 3D Networks
(b) No fees are paid by the Department for Child Protection directly to APRA or other copyright bodies.
(c) Corporate Communications provide scripting and choose music from list provided by the Music on Hold provider.
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