This Question on Notice seeks detailed information on the Minister's Office's correspondence management practices, including response times and recipient categories, since the 2021 State election. The answer refers to another QoN.

AnsweredQoN 304Legislative Assembly
Asked
28 October 2021
Portfolio
Child Protection; Women's Interests; Prevention of Family and Domestic Violence; Community Services

QuestionView source ↗

I refer to correspondence received by the Minister's Office for each month since the 2021 State election (March 2021 to date), please detail: (a) The total number of correspondence that was received; (b) The total number of correspondence that was received that did not elicit a formal response from either the Minister or their Chief of Staff, excluding automatic responses; (c) The total number of correspondence that was completed and responded to: (i) within 30 days; (ii) between 30 and 90 days; and (iii) after 90 days; (d) For (c) please also detail whether the responses were to: (i) Members of the public; (ii) Industry bodies; (iii) State Opposition members of Parliament or their parties; (iv) Federal Members of Parliament; (v) State Departments; (vi) Federal Departments; and (vii) Community organisations; and (e) What is the highest number of times an individual member of the public has contacted your office without receiving a formal response, excluding automatic responses?

AnswerView source ↗

Answered
15 February 2022
Responded by
Minister for Child Protection; Women's Interests; Prevention of Family and Domestic Violence; Community Services
Response time
10 days
Please refer to Question on Notice 294.

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