❓ Mr. Kirkup asked about the number of complaints received, resolved, pending, and unresolved by departments under the Minister's portfolio for the 2014-15 and 2015-16 financial years. The response indicates very few complaints were received.
AnsweredQoN 426Legislative Assembly
Asked
24 May 2017
Member
Portfolio
Seniors and Ageing; Volunteering; Sport and Recreation
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) For the 2014-15 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved; and (b) For the 2015-16 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved?
AnswerView source ↗
Answered
27 June 2017
Responded by
Minister for Seniors and Ageing; Volunteering; Sport and Recreation
Response time
8 days
Department of Local Government and Communities
(a) For the 2014-15 financial year:
(i) One complaint was received by the department;
(ii) One complaint was successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved; and
(b) For the 2015-16 financial year:
(i) Nil complaints were received by the department;
(ii) Nil complaints were successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved.
Department of Sport and Recreation
(a) For the 2014-15 financial year:
(i) Nil complaints were received by the department;
(ii) Nil complaints were successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved; and
(b) For the 2015-16 financial year:
(i) One complaint was received by the department;
(ii) One complaint was successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved.
(a) For the 2014-15 financial year:
(i) One complaint was received by the department;
(ii) One complaint was successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved; and
(b) For the 2015-16 financial year:
(i) Nil complaints were received by the department;
(ii) Nil complaints were successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved.
Department of Sport and Recreation
(a) For the 2014-15 financial year:
(i) Nil complaints were received by the department;
(ii) Nil complaints were successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved; and
(b) For the 2015-16 financial year:
(i) One complaint was received by the department;
(ii) One complaint was successfully resolved and closed;
(iii) Nil complaints are pending action; and
(iv) Nil complaints were unable to be resolved.
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