❓ Hodson-Thomas questions the Minister for Tourism regarding the implementation and funding of recommendations from the Review of Adventure Tourism Visitor Safety in WA, focusing on financial allocations, regulatory oversight, and accreditation schemes. The Minister's response clarifies funding commitments, regulatory responsibilities, and the role of Tourism WA and other agencies.
AnsweredQoN 1547Legislative Assembly
QuestionView source ↗
In reference to the Review of Adventure Tourism Visitor Safety in WA, can the Minister inform the House –
(1) What are the financial resources that will be allocated to the 24 recommendations, given the Minister’s comments that they have all been accepted?
(2) Will those financial resources come from the Tourism WA budget and if so, which programs will be cut?
(3) Does a tour operator have to get a tour operator licence from the Department of Environment and Conservation if they do not operate within national parks or reserves?
(a) If not, is the operator effectively unregulated and unaffected by the review recommendations?
(4) Why is the Department of Environment and Conservation and the Department for Planning and Infrastructure responsible for the safety standards for tourism operators rather than a dedicated tourism agency?
(5) What are the Adventure Activities Standards?
(6) Will all tourism operators have to be part of the National Outdoor Leaders Registration Scheme; if so, can the Minister explain the scheme and what the costs will be for operators?
(7) Has the Minister made the National Tourism Accreditation Program and associated Adventure Tourism and Tour Operator Standards mandatory for tour operators?
(a) If so –
(i) what will operators be required to do;
(ii) how much will it cost; and
(iii) how long do operators have to comply?
(8) Will Tourism WA fund the requirements on the Tourism Council of WA to obtain ISO9001 endorsement, to increase the number of verification officers and to expand and administer a customer feedback system?
(a) If so, does that create a massive conflict of interest for the Tourism Council of WA’s role in lobbying government on behalf of the industry?
(9) If no to question (8) will tourism operators have to pay for the requirements through Tourism Council membership fees?
(10) How many new verification officers will there be?
(1) What are the financial resources that will be allocated to the 24 recommendations, given the Minister’s comments that they have all been accepted?
(2) Will those financial resources come from the Tourism WA budget and if so, which programs will be cut?
(3) Does a tour operator have to get a tour operator licence from the Department of Environment and Conservation if they do not operate within national parks or reserves?
(a) If not, is the operator effectively unregulated and unaffected by the review recommendations?
(4) Why is the Department of Environment and Conservation and the Department for Planning and Infrastructure responsible for the safety standards for tourism operators rather than a dedicated tourism agency?
(5) What are the Adventure Activities Standards?
(6) Will all tourism operators have to be part of the National Outdoor Leaders Registration Scheme; if so, can the Minister explain the scheme and what the costs will be for operators?
(7) Has the Minister made the National Tourism Accreditation Program and associated Adventure Tourism and Tour Operator Standards mandatory for tour operators?
(a) If so –
(i) what will operators be required to do;
(ii) how much will it cost; and
(iii) how long do operators have to comply?
(8) Will Tourism WA fund the requirements on the Tourism Council of WA to obtain ISO9001 endorsement, to increase the number of verification officers and to expand and administer a customer feedback system?
(a) If so, does that create a massive conflict of interest for the Tourism Council of WA’s role in lobbying government on behalf of the industry?
(9) If no to question (8) will tourism operators have to pay for the requirements through Tourism Council membership fees?
(10) How many new verification officers will there be?
AnswerView source ↗
Answered
24 October 2006
Responded by
Minister for Tourism
Response time
26 days
(ii) how much will it cost; and (iii) how long do operators have to comply?
(iii) how long do operators have to comply?
The Government has committed an additional $568,000 over three years to implement these recommendations (5, 11, 12, 13, 14 and 16) which cannot be funded within existing resources. (3) No. (a) The operator as an individual or company is not regulated. However any vehicle used for hire or reward is regulated under the Transport Coordination Act 1966. (4) Tourism WA is not a regulatory agency. DEC and DPI are responsible under their respective legislation to regulate components of adventure tourism such as: the conservation of land around adventure tourism experiences and vehicles used by adventure tourism operators. (5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(3) No. (a) The operator as an individual or company is not regulated. However any vehicle used for hire or reward is regulated under the Transport Coordination Act 1966. (4) Tourism WA is not a regulatory agency. DEC and DPI are responsible under their respective legislation to regulate components of adventure tourism such as: the conservation of land around adventure tourism experiences and vehicles used by adventure tourism operators. (5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(iii) how long do operators have to comply?
The Government has committed an additional $568,000 over three years to implement these recommendations (5, 11, 12, 13, 14 and 16) which cannot be funded within existing resources. (3) No. (a) The operator as an individual or company is not regulated. However any vehicle used for hire or reward is regulated under the Transport Coordination Act 1966. (4) Tourism WA is not a regulatory agency. DEC and DPI are responsible under their respective legislation to regulate components of adventure tourism such as: the conservation of land around adventure tourism experiences and vehicles used by adventure tourism operators. (5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(3) No. (a) The operator as an individual or company is not regulated. However any vehicle used for hire or reward is regulated under the Transport Coordination Act 1966. (4) Tourism WA is not a regulatory agency. DEC and DPI are responsible under their respective legislation to regulate components of adventure tourism such as: the conservation of land around adventure tourism experiences and vehicles used by adventure tourism operators. (5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(5) Adventure Activities Standards are standards for various forms of adventure activity covering duty of care, planning, equipment and leader competencies. (6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(6) The National Outdoor Leaders Registration Scheme (NOLRS) is not mandatory for all tourism operators. The scheme is supported by DEC and it is a requirement to have the relevant NOLRS registration to obtain a commercial tour operator license. (7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(7) Recommendation 10 will mean DEC will consider making the accreditation program mandatory for tour operators entering DEC managed land. (a - i) Not applicable (a - ii) Not applicable (a - iii) Not applicable (8) Yes. (a) No, the administration of funding by Tourism WA regarding the ISO9001 endorsement for the National Tourism Accreditation Program (NTAP) is not in conflict with Tourism Council Western Australia's (TCWA) role in lobbying government. Tourism WA has previously provided financial assistance via TCWA to establish NTAP without conflict. (9) Not applicable. (10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
(10) No additional verification officers will be added. Five verification officers will be trained by an approved training provider for International Standards for Auditing, as detailed in recommendation 14, which relates to increasing verification officer capacity within TCWA.
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