❓ The WA parliamentary question sought information on agency publications available in languages other than English. The response details publications and resources from various agencies under the Attorney General and Minister for Commerce portfolios, highlighting efforts to provide information to non-English speakers.
AnsweredQoN 3855Legislative Assembly
QuestionView source ↗
Can the Minister advise and list for the agencies for which you have responsibility all agency publications and information released in a language other than English and how said publications are made available?
AnswerView source ↗
Answered
6 May 2015
Responded by
Minister representing the Attorney General; Minister for Commerce
Response time
42 days
Corruption and Crime Commission
Nil
Commissioner for Children and Young People
Nil
Department of Commerce
The Department of Commerce Website includes information on using the free Translating and Interpreting Service to access the Consumer Protection and WorkSafe Contact Centres. That information is provided in: Simplified Chinese, Traditional Chinese, Vietnamese, Italian, Arabic, Korean, Spanish, Serbian, Indonesian, Japanese, Macedonian, Thai, Croatian, German, Polish, Malay, Greek, Afrikaans, French, Filipino, Dutch and Farsi.
Consumer Protection
The Department of Commerce provides low literacy videos on the following subjects:
·
My shopping rights
·
Shopping refunds
·
Guarantees and warranties
·
Contracts
·
Lay-by agreements
·
Resolving issues and lodging complaints
This information is provided in Arabic, Dinka, Farsi, Karen, Nepalese and Tamil. The videos are available from the Department of Commerce web site and from Consumer Protection's YouTube channel. Posters and flash cards on the same subjects and in the same languages are available from the Department of Commerce Website.
The Department of Commerce provides three videos on the following subjects relating to tenancy:
·
Part 1 - Getting started
·
Part 2 - Moving in
·
Part 3 - Ending a tenancy
These videos are available in Swahili, Malay, Farsi, Dinka, Burmese and Mandarin. Written transcripts of the videos are also available in Arabic, French and Italian. The videos are available from the Department of Commerce Website and from Consumer Protection's YouTube channel. The written transcripts are available from the Department of Commerce Website.
The Department of Commerce provides a fact sheet on portable swimming pool safety in Arabic, Greek, Italian, Vietnamese and Traditional Chinese.
Energy
Safety
Energy
Safety
has one publication that is released in languages other than English:
·
Using LP Gas Safely.
This publication is produced in English as well as Chinese and Malay and is available in hard-copy and from the Department of Commerce Website.
WorkSafe
The list of WorkSafe publications in a language other than English is:
·
Understanding the safety and health needs of your workplace: a guide for migrant workers
- Arabic, Bosnian, Burmese, Simplified Chinese, Swahili, Tagalon and Vietnamese
·
Priority area checklist
- Chinese and Malay
·
The First Step
- Chinese and Malay
·
Dealing with bullying
- a guide for workers
- Chinese and Malay
·
Food mixer guarding
- Vietnamese
·
Nail technicians
- Vietnamese
·
Travelling in remote locations
- Chinese
·
Website message
- WorkSafe translation service - Chinese Simplified, Vietnamese, Italian, Chinese Traditional, Arabic, Korean, Spanish, Serbian, Indonesian, Japanese, Macedonian, Thai, Croatian, German, Polish, Malay, Greek, Afrikaans, French, Filipino, Persian/Farsi
These publications are available on the Department of Commerce Website. In addition, the Department of Commerce also has print copies available of:
·
Understanding the safety and health needs of your workplace: a guide for migrant workers
- Arabic, Bosnian, Burmese, Simplified Chinese, Swahili, Tagalon and Vietnamese (all languages in one book)
·
Nail technicians
- Vietnamese
Department of the Attorney General
Please refer to Tabled Paper No:
Office of the Director of Public Prosecutions
Due to the nature of its work as an independent prosecution agency and its restricted interactions with the broader community, the Office of the Director of Public Prosecutions (ODPP) does not specifically produce its publications in languages other than English.
However, should a victim of crime, State witness or other member of the community who has dealings with the ODPP require any specific materials to be produced in a language other than English, the ODPP would make best endeavours to achieve that.
In recent years no such requests have been received, outside the extensive use of interpreters to assist victims of crime and State witnesses to understand the prosecution process and to give evidence in court.
Equal Opportunity Commission
The Agency has one (1) publication, Discrimination "Know your Rights" a three (3) fold pamphlet in hard copy in languages other than English and available on request.
The Agency has the following publications and information available on its website at
www.eoc.wa.gov.au
which can be translated in various languages through "Google Translate":
Home page
Introduction
News items
Header: Media centre; Links; Accessibility; Contact Us
Footer: Contact information, Aboriginal acknowledgement and warning; quick links
About us
What we do
Equal Opportunity Act 1984
Aboriginal matters
Disability access and inclusion plan (summary only)
Strategic Plan
Freedom of information
Freedom of information statement
The Equal Opportunity Act WA: A short history.
Your rights
What is discrimination
EO for you
Race discrimination
Impairment discrimination
Sex discrimination
EO for business
Exception to the EO Act
FAQs
Complaints
Making a complaint
Interim orders
Complaint Form
Conciliation process
Complaint summaries
Responding to complaints
Information brief
Substantive equality
Resources
Education and training
Your feedback
Community education and training
Calendar of courses and events
Current courses
Standard courses - current schedule
Courses - standard
Courses - customised
EO for community and schools
EO for regional WA
Training for employers
EO for community and schools
Contact us for training
Community projects
CEOs for gender equity
Statement of intent
Gender equity news
Safe Schools WA
About safe schools
News
Resources
FAQs
New and emerging communities reference group
News
Public housing investigations
Publications and related resources
Private rental housing investigation
Publications
Fact sheets - titles and links only
Aboriginal publications - titles and links only
Projects and reports - titles and links only
Posters - titles and links only
Commissioner for Equal Opportunity e-bulletin
Annual reports
Annual Report 2013-14
Annual Report archive - titles and links only
Office of the Information Commissioner
Nil
Legal Aid
Nil
Legal Practice Board of Western Australia
Nil
Legal Profession Complaints Committee
Nil
The Department of the Registrar, WA Industrial Relations Commission
Nil
WorkCover
The Agency provides the following publications in languages other than English:
· Workers' Compensation and Injury Management: A Guide for Workers
· Workers' Compensation: A Guide for Employers
· What happens if there is a dispute?
These publications are available in the following languages:
· (Cocos) Malay
· Italian
· Vietnamese
· Chinese (Simplified)
· Arabic
WorkCover WA also provides information about translation and interpreter services in the following languages:
· (Cocos) Malay
· Italian
· Vietnamese
· Chinese (Simplified)
· Arabic
· Croatian
· Serbian
· Farsi
· Amharic
· Burmese
· Macedonian
· Korean
· Tigrinian
· Khmer
All translated publications and informational pages are available at
www.workcover.wa.gov.au/languages/
. The link to this page is accessible from the WorkCover WA homepage.
Nil
Commissioner for Children and Young People
Nil
Department of Commerce
The Department of Commerce Website includes information on using the free Translating and Interpreting Service to access the Consumer Protection and WorkSafe Contact Centres. That information is provided in: Simplified Chinese, Traditional Chinese, Vietnamese, Italian, Arabic, Korean, Spanish, Serbian, Indonesian, Japanese, Macedonian, Thai, Croatian, German, Polish, Malay, Greek, Afrikaans, French, Filipino, Dutch and Farsi.
Consumer Protection
The Department of Commerce provides low literacy videos on the following subjects:
·
My shopping rights
·
Shopping refunds
·
Guarantees and warranties
·
Contracts
·
Lay-by agreements
·
Resolving issues and lodging complaints
This information is provided in Arabic, Dinka, Farsi, Karen, Nepalese and Tamil. The videos are available from the Department of Commerce web site and from Consumer Protection's YouTube channel. Posters and flash cards on the same subjects and in the same languages are available from the Department of Commerce Website.
The Department of Commerce provides three videos on the following subjects relating to tenancy:
·
Part 1 - Getting started
·
Part 2 - Moving in
·
Part 3 - Ending a tenancy
These videos are available in Swahili, Malay, Farsi, Dinka, Burmese and Mandarin. Written transcripts of the videos are also available in Arabic, French and Italian. The videos are available from the Department of Commerce Website and from Consumer Protection's YouTube channel. The written transcripts are available from the Department of Commerce Website.
The Department of Commerce provides a fact sheet on portable swimming pool safety in Arabic, Greek, Italian, Vietnamese and Traditional Chinese.
Energy
Safety
Energy
Safety
has one publication that is released in languages other than English:
·
Using LP Gas Safely.
This publication is produced in English as well as Chinese and Malay and is available in hard-copy and from the Department of Commerce Website.
WorkSafe
The list of WorkSafe publications in a language other than English is:
·
Understanding the safety and health needs of your workplace: a guide for migrant workers
- Arabic, Bosnian, Burmese, Simplified Chinese, Swahili, Tagalon and Vietnamese
·
Priority area checklist
- Chinese and Malay
·
The First Step
- Chinese and Malay
·
Dealing with bullying
- a guide for workers
- Chinese and Malay
·
Food mixer guarding
- Vietnamese
·
Nail technicians
- Vietnamese
·
Travelling in remote locations
- Chinese
·
Website message
- WorkSafe translation service - Chinese Simplified, Vietnamese, Italian, Chinese Traditional, Arabic, Korean, Spanish, Serbian, Indonesian, Japanese, Macedonian, Thai, Croatian, German, Polish, Malay, Greek, Afrikaans, French, Filipino, Persian/Farsi
These publications are available on the Department of Commerce Website. In addition, the Department of Commerce also has print copies available of:
·
Understanding the safety and health needs of your workplace: a guide for migrant workers
- Arabic, Bosnian, Burmese, Simplified Chinese, Swahili, Tagalon and Vietnamese (all languages in one book)
·
Nail technicians
- Vietnamese
Department of the Attorney General
Please refer to Tabled Paper No:
Office of the Director of Public Prosecutions
Due to the nature of its work as an independent prosecution agency and its restricted interactions with the broader community, the Office of the Director of Public Prosecutions (ODPP) does not specifically produce its publications in languages other than English.
However, should a victim of crime, State witness or other member of the community who has dealings with the ODPP require any specific materials to be produced in a language other than English, the ODPP would make best endeavours to achieve that.
In recent years no such requests have been received, outside the extensive use of interpreters to assist victims of crime and State witnesses to understand the prosecution process and to give evidence in court.
Equal Opportunity Commission
The Agency has one (1) publication, Discrimination "Know your Rights" a three (3) fold pamphlet in hard copy in languages other than English and available on request.
The Agency has the following publications and information available on its website at
www.eoc.wa.gov.au
which can be translated in various languages through "Google Translate":
Home page
Introduction
News items
Header: Media centre; Links; Accessibility; Contact Us
Footer: Contact information, Aboriginal acknowledgement and warning; quick links
About us
What we do
Equal Opportunity Act 1984
Aboriginal matters
Disability access and inclusion plan (summary only)
Strategic Plan
Freedom of information
Freedom of information statement
The Equal Opportunity Act WA: A short history.
Your rights
What is discrimination
EO for you
Race discrimination
Impairment discrimination
Sex discrimination
EO for business
Exception to the EO Act
FAQs
Complaints
Making a complaint
Interim orders
Complaint Form
Conciliation process
Complaint summaries
Responding to complaints
Information brief
Substantive equality
Resources
Education and training
Your feedback
Community education and training
Calendar of courses and events
Current courses
Standard courses - current schedule
Courses - standard
Courses - customised
EO for community and schools
EO for regional WA
Training for employers
EO for community and schools
Contact us for training
Community projects
CEOs for gender equity
Statement of intent
Gender equity news
Safe Schools WA
About safe schools
News
Resources
FAQs
New and emerging communities reference group
News
Public housing investigations
Publications and related resources
Private rental housing investigation
Publications
Fact sheets - titles and links only
Aboriginal publications - titles and links only
Projects and reports - titles and links only
Posters - titles and links only
Commissioner for Equal Opportunity e-bulletin
Annual reports
Annual Report 2013-14
Annual Report archive - titles and links only
Office of the Information Commissioner
Nil
Legal Aid
Nil
Legal Practice Board of Western Australia
Nil
Legal Profession Complaints Committee
Nil
The Department of the Registrar, WA Industrial Relations Commission
Nil
WorkCover
The Agency provides the following publications in languages other than English:
· Workers' Compensation and Injury Management: A Guide for Workers
· Workers' Compensation: A Guide for Employers
· What happens if there is a dispute?
These publications are available in the following languages:
· (Cocos) Malay
· Italian
· Vietnamese
· Chinese (Simplified)
· Arabic
WorkCover WA also provides information about translation and interpreter services in the following languages:
· (Cocos) Malay
· Italian
· Vietnamese
· Chinese (Simplified)
· Arabic
· Croatian
· Serbian
· Farsi
· Amharic
· Burmese
· Macedonian
· Korean
· Tigrinian
· Khmer
All translated publications and informational pages are available at
www.workcover.wa.gov.au/languages/
. The link to this page is accessible from the WorkCover WA homepage.
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