Question on Notice regarding Western Power's research, polling, surveying, or opinion-tracking of organisational culture, staff engagement, wellbeing, and public standing since March 2012. The answer details the types and frequency of surveys conducted and their cost.

AnsweredQoN 2884Legislative Assembly
Asked
10 September 2014
Portfolio
Energy

QuestionView source ↗

Further to Question on Notice No. 7173, has Western Power undertaken any research, polling, surveying or opinion-tracking of Western Power’s organisational culture (including staff engagement and wellbeing) and public standing since March 2012, and if so, what is the nature of that research, polling, surveying or tracking, how frequently has it been undertaken and at what cost to date?

AnswerView source ↗

Answered
14 October 2014
Responded by
Minister for Energy
Response time
34 days
(1) Western Power, similar to other large industrial commercial organisations, regularly conducts research to enable the organisation to efficiently and effectively engage with the community while providing an essential service. Results from surveys conducted enable Western Power to ascertain what drives employee engagement within Western Power.
The surveys also provide valuable information to the Executive and Senior Leadership Team which is instrumental in the development of Employee Engagement Action Plans to build on strengths and target areas of improvement.
Continuous improvement in culture enables the organisation to build a sustainable business where our employees can prosper. This leads to improved productivity and efficiencies across the organisation.
Frequency
Survey Description
Quarterly
Organisational Health Index & Employee Engagement
Quarterly
Organisational Health Index & Employee Engagement
Annual
OCI/OEI Culture Survey
Quarterly
Employee Engagement
Quarterly
Employee Engagement
Quarterly
Organisational Health Index & Employee Engagement
Annual
Corporate Reputation Survey
(2)The cost for these surveys since March 2012 has been $453,275.19.

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