❓ Hon Giz Watson questions the Minister for Health on the performance of the PSOLIS IT program, following the Attorney General's findings. The Minister's answer details actions taken to address shortcomings, including hardware upgrades, training, and system improvements.
AnsweredQoN 3933Legislative Council
QuestionView source ↗
Referring to the Attorney General’s findings on the performance of the Health Department’s IT Program PSOLIS, I ask -
(1) Is the Minister satisfied with the performance of PSOLIS?
(2) How has the Minister addressed the six specific areas that require particular attention (see Page 46 of the second report)?
(3) What specific actions have been taken?
(4) When did this happen?
(5) What was the total cost of this action?
(6) What is the target date for rectifying these and other shortcomings in PSOLIS?
(1) Is the Minister satisfied with the performance of PSOLIS?
(2) How has the Minister addressed the six specific areas that require particular attention (see Page 46 of the second report)?
(3) What specific actions have been taken?
(4) When did this happen?
(5) What was the total cost of this action?
(6) What is the target date for rectifying these and other shortcomings in PSOLIS?
AnswerView source ↗
Answered
19 September 2006
Responded by
Parliamentary Secretary representing the Minister for Health
Response time
28 days
2. High data entry burden for clinical staff coupled with little return of useful information Many services utilise data entry clerks to enter the occasion of service data into PSOLIS. Some clinicians, however, prefer to directly enter consumer outcome data collected under the National Outcome and Casemix Collection (NOCC) rather than completing the forms by hand and having the data entered by someone else. Since the second report was released, the issue of return of useful information has been significantly addressed and now information from PSOLIS is easily accessible to clinical and other authorised staff through the web-based Oracle Reporting Module. Phase 1 of the Reporting Module was launched in June 2005 and Phase 2 in May 2006. Initial training in the use of the Reporting Module and interpretation of the extracted information has been provided to over 200 users. There are now 13 local trainers in mental health services who provide training to staff in data extraction and interpretation as required. Useful information is readily available at a state, region, organisation, stream type, program, clinician and client level and can be stratified by service setting, collection occasion and in some instances instrument, time period, residency area, diagnosis group, gender and ethnicity. Further improvements in the quality of information output will be realised with the latest release (PSOLIS 2.2) development currently being undertaken by the contractor, which will provide the ability for clinical and clerical staff to produce ad hoc reports and to graphically present and analyse PSOLIS data on line. · Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Many services utilise data entry clerks to enter the occasion of service data into PSOLIS. Some clinicians, however, prefer to directly enter consumer outcome data collected under the National Outcome and Casemix Collection (NOCC) rather than completing the forms by hand and having the data entered by someone else. Since the second report was released, the issue of return of useful information has been significantly addressed and now information from PSOLIS is easily accessible to clinical and other authorised staff through the web-based Oracle Reporting Module. Phase 1 of the Reporting Module was launched in June 2005 and Phase 2 in May 2006. Initial training in the use of the Reporting Module and interpretation of the extracted information has been provided to over 200 users. There are now 13 local trainers in mental health services who provide training to staff in data extraction and interpretation as required. Useful information is readily available at a state, region, organisation, stream type, program, clinician and client level and can be stratified by service setting, collection occasion and in some instances instrument, time period, residency area, diagnosis group, gender and ethnicity. Further improvements in the quality of information output will be realised with the latest release (PSOLIS 2.2) development currently being undertaken by the contractor, which will provide the ability for clinical and clerical staff to produce ad hoc reports and to graphically present and analyse PSOLIS data on line. · Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Since the second report was released, the issue of return of useful information has been significantly addressed and now information from PSOLIS is easily accessible to clinical and other authorised staff through the web-based Oracle Reporting Module. Phase 1 of the Reporting Module was launched in June 2005 and Phase 2 in May 2006. Initial training in the use of the Reporting Module and interpretation of the extracted information has been provided to over 200 users. There are now 13 local trainers in mental health services who provide training to staff in data extraction and interpretation as required. Useful information is readily available at a state, region, organisation, stream type, program, clinician and client level and can be stratified by service setting, collection occasion and in some instances instrument, time period, residency area, diagnosis group, gender and ethnicity. Further improvements in the quality of information output will be realised with the latest release (PSOLIS 2.2) development currently being undertaken by the contractor, which will provide the ability for clinical and clerical staff to produce ad hoc reports and to graphically present and analyse PSOLIS data on line. · Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Many services utilise data entry clerks to enter the occasion of service data into PSOLIS. Some clinicians, however, prefer to directly enter consumer outcome data collected under the National Outcome and Casemix Collection (NOCC) rather than completing the forms by hand and having the data entered by someone else. Since the second report was released, the issue of return of useful information has been significantly addressed and now information from PSOLIS is easily accessible to clinical and other authorised staff through the web-based Oracle Reporting Module. Phase 1 of the Reporting Module was launched in June 2005 and Phase 2 in May 2006. Initial training in the use of the Reporting Module and interpretation of the extracted information has been provided to over 200 users. There are now 13 local trainers in mental health services who provide training to staff in data extraction and interpretation as required. Useful information is readily available at a state, region, organisation, stream type, program, clinician and client level and can be stratified by service setting, collection occasion and in some instances instrument, time period, residency area, diagnosis group, gender and ethnicity. Further improvements in the quality of information output will be realised with the latest release (PSOLIS 2.2) development currently being undertaken by the contractor, which will provide the ability for clinical and clerical staff to produce ad hoc reports and to graphically present and analyse PSOLIS data on line. · Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Since the second report was released, the issue of return of useful information has been significantly addressed and now information from PSOLIS is easily accessible to clinical and other authorised staff through the web-based Oracle Reporting Module. Phase 1 of the Reporting Module was launched in June 2005 and Phase 2 in May 2006. Initial training in the use of the Reporting Module and interpretation of the extracted information has been provided to over 200 users. There are now 13 local trainers in mental health services who provide training to staff in data extraction and interpretation as required. Useful information is readily available at a state, region, organisation, stream type, program, clinician and client level and can be stratified by service setting, collection occasion and in some instances instrument, time period, residency area, diagnosis group, gender and ethnicity. Further improvements in the quality of information output will be realised with the latest release (PSOLIS 2.2) development currently being undertaken by the contractor, which will provide the ability for clinical and clerical staff to produce ad hoc reports and to graphically present and analyse PSOLIS data on line. · Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Insufficient service hardware to run PSOLIS effectively at community mental health services In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
In 2002/03 the Office of Mental Health provided $690K to mental health services for hardware to facilitate access to PSOLIS, following a detailed survey of their requirements. The Area Health Services through their IT Departments have the ongoing responsibility for ensuring that appropriate hardware is available to meet the operational service needs. The current hardware situation is satisfactory. · User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· User skill development and use of the help desk support North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
North Metropolitan and South Metropolitan Area Mental Health Services have dedicated PSOLIS trainers. In addition, the Department of Health's (DoH) IT service provider, InfoHEALTH Alliance, provides support officers to conduct any further training required. PSOLIS support is also available via e-mail or over the telephone Monday to Friday from 9:00am to 4:00pm. · An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· An online reporting process to be launched July 2005 Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Phase 1 of the web-based Oracle Reporting Module was launched in June 2005 and Phase 2 in May 2006. Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Further development of PSOLIS functionality (PSOLIS 2.2), which includes on line ad hoc reporting and graphical presentation commenced in February 2006. · Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Outstanding system functionalities, which will improve the application of PSOLIS for clinicians In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
In February 2006 the contractor commenced the development of PSOLIS 2.2, which will deliver substantially updated and improved functionality for clinicians and other system users. The first raft of increased functionality is currently being subjected to user testing for release in September 2006. · Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
· Application training support, including targeted 'function specific' training for new staff Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
Training in the new functions will be provided to PSOLIS local administrators. Each new release incorporates a dedicated training package and access to user guides via the PSOLIS web site. Training to new staff is provided locally where trainers are available or by dedicated InfoHEALTH staff. 3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
3. Since the initial implementation of PSOLIS, a large number of bug fixes and enhancements have been completed to improve performance and functionality. Initiatives include a data cleansing exercise undertaken in February 2006, which resulted in a significant improvement in performance. Further, the PSOLIS application server was upgraded in May 2006 to run on a LINUX platform with later versions of JAVA and ORACLE application server. This stabilised the application, improved memory management, reduced the number of "unscheduled" outages, improved response time and enabled interface messages to be processed faster. The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
The PSOLIS Business Manager and Team Leader have visited many sites within the state to measure response times within PSOLIS. No response issues have been recently identified. The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
The contractor has commenced the development of PSOLIS 2.2 to further enhance functionality. 4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
4. Development of the PSOLIS 2.2 technical specifications commenced late 2004. The PSOLIS 2.2 design and construction phase commenced in February 2006. Other initiatives to improve performance of PSOLIS have been ongoing. 5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
5. All costs in relation to the technical development of PSOLIS 2.2 are being met by Fujitsu in accordance with the current agreement between the DoH and Fujitsu. Enhancements, resolution of bugs and performance improvement measures are delivered as part of the PSOLIS maintenance and support budget. 6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
6. The completion date for the full release of PSOLIS 2.2 is currently set for July 2007. This version will deliver the significant improvements in functionality much awaited by mental health clinicians.
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