WA Parliamentary Question on Notice regarding DoT driving assessment waiting times, number of assessments, assessor numbers, cancellation notifications, and online booking system details between 2013 and 2018.

AnsweredQoN 4023Legislative Assembly
Asked
13 September 2018
Portfolio
Transport; Planning; Lands

QuestionView source ↗

I refer to
Department of Transport (DoT) practical driving assessments, and ask: (a) what was the
average waiting time for a car, motorbike and heavy vehicle driving assessment
in the Perth metropolitan region for each of the years 2013, 2014, 2015, 2016, 2017 and as of 1 September 2018; (b) how many
practical driving assessments were conducted in each of the years 2013, 2014,
2015, 2016, 2017 and as of 1 September 2018; (c) how many
practical driving assessors in the Perth metropolitan region did DoT have for
each of the years 2013, 2014, 2015, 2016, 2017 and as of 1 September 2018; (d) are prospective
assessment candidates notified if another driving assessment is cancelled thus
opening up an assessment availability; (e) if no to the
above, why not; (f) how long has the current online booking system been in
place; and (g) when was the last audit conducted of this online
booking system?

AnswerView source ↗

Answered
16 October 2018
Responded by
Minister for Transport; Planning; Lands
Response time
7 days
(a) The online booking system is live and can be accessed 24 hours a day. Bookings are released by the Department of Transport (DoT) on a daily basis up to six months in advance. Bookings can be available from the next day to six months from now, and the time between making a booking and the test date varies daily.
(b) 2013 – 114,842; 2014 – 107,803; 2015 – 117,743; 2016 – 108,807; 2017 – 100,380; 2018 – 61,411 (as at 1 September 2018)
(c) 2013 – 68; 2014 – 73; 2015 – 68; 2016 – 65; 2017 – 60; 2018 – 58 (as at 1 September 2018)
(d)-(e) Candidates can regularly check the DoT’s online booking system for slots and cancelled appointments are immediately available on the booking system.
(f) Since June 2013
(g) 2014

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