This WA parliamentary question seeks data on Synergy business customers regarding payment plans, payment extensions, and disconnections between July 2009 and February 2010. The answer provides specific numbers and percentages for SMEs and larger Industrial/Commercial customers.

AnsweredQoN 1994Legislative Council
Asked
4 March 2010
Portfolio
Energy

QuestionView source ↗

(1) Between 1 July 2009 and 28 February 2010, how many Synergy business customers in both number and as a percentage of Synergy’s total business customers were, -
(a) on an instalment plan;
(b) granted additional time to pay their bill; and
(c) disconnected?

AnswerView source ↗

Answered
20 April 2010
Responded by
Minister for Energy
Response time
47 days
(1)(a) Small and Medium Enterprises (businesses which consume less than 50,000kWh per year): 214 (0.01%).
Industrial and Commercial (businesses which consume more than 50,000kWh per year): 5 (0.001%).
(b) Small and Medium Enterprises: 6379 (0.34%).
Industrial and Commercial: 65 (0.002%).
(c) Small and Medium Enterprises & Industrial and Commercial: 143 (0.01%).
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