WA Parliament Question on Notice regarding government agencies using media monitoring services beyond the government's own unit, revealing costs and providers like iSentia, Cannings Purple, and Meltwater News. Many answers defer to another QoN for details on monitored terms.

AnsweredQoN 3211Legislative Assembly
Asked
20 November 2014
Portfolio
Transport; Finance

QuestionView source ↗

I refer to each agency, department and government-trading enterprise within the Minister’s portfolio of responsibilities, and I ask: (a) does the agency, department or government-trading enterprise use media monitoring services other than those provided by the government Media Monitoring Unit; (b) if yes to (a), which company provides the media monitoring service and what was the cost of this service in 2013–2014; (c) if yes to (a), noting that media monitoring services provide exact word and phrase monitoring, as at July 1 2013 what words, names, phrases or abbreviations were being requested for monitoring; (d) if yes to (a), what words, names, phrases or abbreviation have been added to the monitoring list since July 1 2013; and (e) if yes to (a), for each word, name, phrase and abbreviation noted in (c) and (d): (i) on what date was it added to the monitoring list; and (ii) if it is no longer on the monitoring list, on what date was it removed from the monitoring list?

AnswerView source ↗

Answered
19 February 2015
Responded by
Minister for Transport; Finance
Response time
91 days
Department of Transport
and the
Public Transport Authority:
(a) Yes.
(b) iSentia. The cost of this media monitoring service for the 2013-14 financial year was $81 455.16 (ex GST).
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Main Roads Western Australia:
(a) Yes.
(b) iSentia. The cost of this media monitoring service for the 2013-14 financial year was $114 898.55 (ex GST).
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Department of Finance:
(a) Yes.
(b) iSentia. The cost of media monitoring services for the whole of the Department of Finance in 2013-14 was $41 055.28. However, this included media monitoring services for the Public Utilities Office which reports to the Minister for Energy. It is not possible to determine the separate costs for the two entities.
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Kimberley Ports Authority:
(a) Yes.
(b) Cannings Purple Communications. The cost of this media monitoring service for the 2013-14 financial year was $1 739.75 (ex GST).
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Southern Ports Authority:
(a) Yes, for Bunbury and Esperance only. No for Albany.
(b) For Port of Bunbury, iSentia. The cost of this media monitoring service for the 2013-14 financial year was $11 545.53 (ex GST).
For Port of Esperance, Cannings Purple Communications. The cost of this media monitoring service for the 2013-14 financial year was $14 937.65 (ex GST).
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Fremantle Port Authority:
(a) Yes.
(b) iSentia. The cost of this media monitoring service for the 2013-14 financial year was $14 296.17 (ex GST).
(c)-(e) Please refer to Legislative Assembly Question on Notice 3202.
Mid West Ports Authority:
(a) No.
(b) - (e) Not applicable
Pilbara Ports Authority:
(a) Yes for Port Hedland. No for Dampier.
(b) Meltwater News. The cost of this media monitoring service for the 2013-14 financial year was $13 540 (ex GST).
(c) - (e) Please refer to Legislative Assembly Question on Notice 3202.

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