A Member of Parliament questions the Department of Water's involvement and efficiency in the Dial Before You Dig program compared to other utilities, highlighting response time discrepancies and seeking cost-benefit analysis. The Minister clarifies the Department's role and provides cost information for the Water Corporation's participation.

AnsweredQoN 3049Legislative Assembly
Asked
20 May 2010
Portfolio
Water

QuestionView source ↗

In reference to the level of the Minister’s agencies/departments’ involvement in Dial Before You Dig, I ask:
(a) given that private companies like Telstra and other telecommunications companies, and even Western Power, can respond to a Dial before You Dig inquiry with an email including a map showing services located on a private property within minutes, why does it take the Department of Water several days to email someone 10 pages saying that it does not advise of sewer pipe line locations on a private lot via Dial Before You Dig;
(b) what are the IT and records costs associated with the Minister’s agencies/departments being committed parties of Dial Before You Dig; and
(c) please outline the benefits of those departments/agencies being a part of Dial Before You Dig, given the example of the response cited at (a).

AnswerView source ↗

Answered
22 June 2010
Responded by
Minister for Water
Response time
33 days
(a) The Department of Water is not a water service provider and hence has no involvement with Dial Before you Dig. However, should the Hon Member have an inquiry in relation to a specific issue that involved the Department of Water, I would be happy to make the necessary enquiries.
(b)  In 2009-2010, The Water Corporation's contribution to Dial Before You Dig will be in the order of $160 000.
(c) The Dial Before You Dig program helps reduce damage to underground service infrastructure; customer impacts and risks to excavators.
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