A WA parliamentary question seeking information on the media monitoring services used by agencies within the Health and Tourism portfolios, including costs and providers, revealing a reliance on both the internal Media Monitoring Unit and external companies like Isentia and Meltwater.

AnsweredQoN 5132Legislative Assembly
Asked
24 February 2016
Portfolio
Health; Tourism

QuestionView source ↗

I refer to each agency, department and Government Trading Enterprise (GTE) within the Minister’s portfolio of responsibilities, and I ask: (a) does the agency, department or GTE use the services of the Media Monitoring Unit based at Dumas House; (b) does the agency, department or GTE use media monitoring services other than those provided by the Media Monitoring Unit; (c) if yes to (b), which company or companies provides the media monitoring service; and (d) if yes to (b), what was the cost of the media monitoring service for the financial year 2014-15, and 2015 to date for each company?

AnswerView source ↗

Answered
23 March 2016
Responded by
Minister for Health; Tourism
Response time
28 days
Answer as at 24 February 2016 -
Department of Health
(a) Yes.
(b) Yes.
(c) Australian Associated Press (AAP) and Isentia.
(d)
AAP
Isentia
2014-15
$2,148.67
$18,808.65
2015-16
$1,493.22
$5,487.30
Healthway
(a) Yes.
(b) No.
(c-d) Not applicable.
Health and Disability Services Complaints Office
(a) No.
(b) Yes.
(c) Media Portal, Department of Health
(d) Nil, access Department of Health Media Portal at no cost.
Rottnest island Authority
(a) Yes.
(b) Yes.
(c) Meltwater and My Media
(d)
Melwater
My Media
2014-15
$15,954.40
$4,059.50
2015-16
Nil
$3,906.50
Tourism Western Australia
(a) Yes
(b) Yes
(c) iSentia Pty Limited
(d)
iSentia
2014-15
$24,307.79
2015-16
$15,904.90

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