❓ Hon George Cash inquires about the administrative structure of victim support services within the Department of Justice, suggesting a 'One Stop Shop' approach. The Attorney General defends the current structure, citing operational efficiencies and collaborative efforts.
AnsweredQoN 2094Legislative Council
QuestionView source ↗
I refer to the Victim Support Service (VSS), the Victim-offender Mediation Unit (VMU) and the Victim Notification Register (VNR).
Given that the Department of Justice’s administrative structure has these services administered by Court services for VSS and Offender Management for VMU and VNR, what consideration has been given to putting these services within a ‘One Stop Shop’ to reduce potential confusion for victims accessing these particular areas?
Given that the Department of Justice’s administrative structure has these services administered by Court services for VSS and Offender Management for VMU and VNR, what consideration has been given to putting these services within a ‘One Stop Shop’ to reduce potential confusion for victims accessing these particular areas?
AnswerView source ↗
Answered
17 August 2004
Responded by
Minister for Housing and Works representing the Attorney General
Response time
56 days
The VSS is managed by the Court Services Division of the Department of Justice. This is because the service primarily operates out of the courts and is therefore better able to be supported and managed by this Division. The other units, with a more offender focus, are better able to be supported and managed by the Community and Juvenile Justice Division. Each of the units work collaboratively to create a cohesive service for victims of crime. This is evidenced by the co-location of the units, and the 1800 number, which is a "one stop" number for all victims, covering the services of all three units.
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