❓ Hon. Sally Talbot questions the Minister for Transport regarding cancellations of the Australind train service due to mechanical failures and the subsequent use of road coaches. The response details the timeline of events, passenger notifications, and expected service restoration.
AnsweredQoN 1196Legislative Council
QuestionView source ↗
AUSTRALIND — SERVICE CANCELLATIONS
1196. Hon SALLY TALBOT to the
parliamentary secretary representing the Minister for Transport:
I refer to this week's Australind train service cancellations.
(1) When was the train withdrawn from service and why?
(2) Why was the train service not returned to service on
Tuesday evening, as originally advised?
(3) How many booked Australind passengers were notified by TransWA of the cancellation?
(4) How many passengers have used road coaches each day since
the cancellation started?
(5) When will the service be restored?
1196. Hon SALLY TALBOT to the
parliamentary secretary representing the Minister for Transport:
I refer to this week's Australind train service cancellations.
(1) When was the train withdrawn from service and why?
(2) Why was the train service not returned to service on
Tuesday evening, as originally advised?
(3) How many booked Australind passengers were notified by TransWA of the cancellation?
(4) How many passengers have used road coaches each day since
the cancellation started?
(5) When will the service be restored?
AnswerView source ↗
I thank the honourable member for some notice of this
question.
(1)–(2)
The Australind train was undergoing a
scheduled service and a major component replacement from 8.30 am Tuesday, 14
October 2014 to 5.00 pm Wednesday, 15 October 2014. It was planned for the
train to be reintroduced on the evening of Wednesday, 15 October 2014, but as a
result of faults identified relating to air-conditioning, transmission and
electrical earthing that could not be remedied, the train service was cancelled
and passengers were transferred to two road coach services to undertake their
journey.
(3)–(4) The
first unplanned cancelled service was on the evening of Wednesday, 15 October
2014. A total 42 passengers travelled on the rail replacement road coaches that
evening. TransWA either spoke to or left messages for seven passengers who were
expected to board the train en route to Bunbury. All other passengers were
advised when they arrived to board the train in Perth. On Thursday, 16 October
2014, TransWA operated the first three services of the day with road coaches. Fifty-six
passengers on the first service were not advised until boarding in Bunbury or
en route to Perth as a result of the failure of the train late in the evening
of the previous day. Passengers on the next two services were advised where
possible. The last service was operated by train; however, it broke down at
Cannington as a result of mechanical failure and passengers were then
transferred to road coaches.
On Friday, 17 October 2014, 253 of
the 304 passengers booked to travel were advised prior to travel. Since
Wednesday, 15 October 2014, TransWA has attempted to make contact or has made
contact with every passenger, where possible, and where a passenger has
provided a contact phone number. The number of passengers who have used road
coaches since Wednesday, 15 October 2014 is 1 772—including the two
afternoon–evening services expected to leave today—and a
further 314 are booked to travel on the Australind from Thursday, 23 October 2014 to the afternoon of Friday, 24 October 2014.
(5) Friday, 24 October 2014; the
evening service from Perth to Bunbury.
question.
(1)–(2)
The Australind train was undergoing a
scheduled service and a major component replacement from 8.30 am Tuesday, 14
October 2014 to 5.00 pm Wednesday, 15 October 2014. It was planned for the
train to be reintroduced on the evening of Wednesday, 15 October 2014, but as a
result of faults identified relating to air-conditioning, transmission and
electrical earthing that could not be remedied, the train service was cancelled
and passengers were transferred to two road coach services to undertake their
journey.
(3)–(4) The
first unplanned cancelled service was on the evening of Wednesday, 15 October
2014. A total 42 passengers travelled on the rail replacement road coaches that
evening. TransWA either spoke to or left messages for seven passengers who were
expected to board the train en route to Bunbury. All other passengers were
advised when they arrived to board the train in Perth. On Thursday, 16 October
2014, TransWA operated the first three services of the day with road coaches. Fifty-six
passengers on the first service were not advised until boarding in Bunbury or
en route to Perth as a result of the failure of the train late in the evening
of the previous day. Passengers on the next two services were advised where
possible. The last service was operated by train; however, it broke down at
Cannington as a result of mechanical failure and passengers were then
transferred to road coaches.
On Friday, 17 October 2014, 253 of
the 304 passengers booked to travel were advised prior to travel. Since
Wednesday, 15 October 2014, TransWA has attempted to make contact or has made
contact with every passenger, where possible, and where a passenger has
provided a contact phone number. The number of passengers who have used road
coaches since Wednesday, 15 October 2014 is 1 772—including the two
afternoon–evening services expected to leave today—and a
further 314 are booked to travel on the Australind from Thursday, 23 October 2014 to the afternoon of Friday, 24 October 2014.
(5) Friday, 24 October 2014; the
evening service from Perth to Bunbury.
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