❓ Mr. Kirkup's question seeks a breakdown of complaints received, resolved, pending, and unresolved by departments, agencies, and publicly owned corporations within the Minister's portfolio for the 2014-15 and 2015-16 financial years. The answer provides specific figures for each entity.
AnsweredQoN 424Legislative Assembly
Asked
24 May 2017
Member
Portfolio
Tourism; Racing and Gaming; Small Business; Defence Issues; Citizenship and Multicultural Interests
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) For the 2014-15 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved; and (b) For the 2015-16 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved?
AnswerView source ↗
Answered
27 June 2017
Responded by
Minister for Tourism; Racing and Gaming; Small Business; Defence Issues; Citizenship and Multicultural Interests
Response time
8 days
Tourism Portfolio
Tourism WA
(a)(i) 1
(ii) 1
(iii - iv) Not applicable
(b)(i) 1
(ii) 1
(iii - iv) Not applicable
Racing and Gaming Portfolio
Burswood Park Board
(i) 4
(ii) 4
(iii – iv) Nil
(i) 5
(ii) 5
(iii – iv) Nil Department of Racing, Gaming and Liquor
(i) 1
(ii) 1
(iii – iv) Nil
(i) 2
(ii) 2
(iii – iv) Nil Racing and Wagering Western Australia
(i) 2 479
(ii) 2 476
(iii) 1
(iv) 2
(i) 2 131
(ii) 2 129
(iii) Nil
(iv) 2 Western Australian Greyhound Racing Association
(a) (i-iv) Nil
(b) (i – iv) Nil
Small Business Portfolio
Small Business Development Corporation
(a)(i) 3
(ii) 3
(iii – iv) Nil
(b)(i) 3
(ii) 3
(iii – iv) Nil
Defence Issues Portfolio
Defence West (as part of the Department of Commerce)
(a) (i-iv) Nil
(b) (i – iv) Nil
Citizenship and Multicultural Interests Portfolio
Office of Multicultural Interests (as part of the Department of Local Government and Communities)
(a)(i) 1
(ii) 1
(iii - iv) Nil
(b)(i - iv) Nil
Tourism WA
(a)(i) 1
(ii) 1
(iii - iv) Not applicable
(b)(i) 1
(ii) 1
(iii - iv) Not applicable
Racing and Gaming Portfolio
Burswood Park Board
(i) 4
(ii) 4
(iii – iv) Nil
(i) 5
(ii) 5
(iii – iv) Nil Department of Racing, Gaming and Liquor
(i) 1
(ii) 1
(iii – iv) Nil
(i) 2
(ii) 2
(iii – iv) Nil Racing and Wagering Western Australia
(i) 2 479
(ii) 2 476
(iii) 1
(iv) 2
(i) 2 131
(ii) 2 129
(iii) Nil
(iv) 2 Western Australian Greyhound Racing Association
(a) (i-iv) Nil
(b) (i – iv) Nil
Small Business Portfolio
Small Business Development Corporation
(a)(i) 3
(ii) 3
(iii – iv) Nil
(b)(i) 3
(ii) 3
(iii – iv) Nil
Defence Issues Portfolio
Defence West (as part of the Department of Commerce)
(a) (i-iv) Nil
(b) (i – iv) Nil
Citizenship and Multicultural Interests Portfolio
Office of Multicultural Interests (as part of the Department of Local Government and Communities)
(a)(i) 1
(ii) 1
(iii - iv) Nil
(b)(i - iv) Nil
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