❓ A WA parliamentary question on notice regarding mental health emergency response times, revealing average response times and established standards. The Minister acknowledges a previous reporting error.
AnsweredQoN 539Legislative Council
QuestionView source ↗
MENTAL HEALTH EMERGENCY SERVICES - RESPONSE TIMES
Further to the answers to questions 252 of 3 May 2007 and 273 of 8 May 2007 - (1) Does the minister agree that none of the tabled reports shows the times taken for the community emergency response teams to respond to mental health emergencies in the community? (2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY
Further to the answers to questions 252 of 3 May 2007 and 273 of 8 May 2007 - (1) Does the minister agree that none of the tabled reports shows the times taken for the community emergency response teams to respond to mental health emergencies in the community? (2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY
AnswerView source ↗
I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(1) Does the minister agree that none of the tabled reports shows the times taken for the community emergency response teams to respond to mental health emergencies in the community? (2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(1) Does the minister agree that none of the tabled reports shows the times taken for the community emergency response teams to respond to mental health emergencies in the community? (2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(2) Will the minister please indicate how long it has taken for the South Metropolitan Area Health Service and the North Metropolitan Area Health Service CERTs to respond to mental health emergencies since January 2007? (3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(3) What standards are being used to determine whether these response times are within an acceptable range? Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
Hon SUE ELLERY replied: I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
I thank the member for some notice of this question. (1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(1) Parliamentary question 273 provided information on contact numbers by type for CERTs. All CERTs provide response time data as part of their regular reporting. Response time data as an extra attachment was inadvertently left off the answer to parliamentary question 273. Reporting for the NMAHS became operational after the reporting for the SMAHS. (2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(2) The average response times range from 28 minutes to 117 minutes, depending on the response level category. (3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
(3) Mental health services have agreed standard response times. The three response levels are immediate, rapid and prompt. Response level 1, immediate, is assigned when there is an imminent risk of harm to self or others, high unpredictability, disorganisation or highly acute disturbance. The target time for this response level is as soon as possible. Response level 2, rapid, is assigned when there is serious risk of harm to self or others, high unpredictability, disorganisation or acute disturbance. The target time for this response level is within two hours. Response level 3, prompt, is assigned when there is potential risk of harm to self or others. The target time for this response level is within eight hours. A response is a clinical contact and can be by telephone or face to face.
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