❓ Hon Ray Halligan asks about attitudinal research and surveys related to service delivery satisfaction within the Citizenship and Multicultural Interests portfolio for specific financial years. The Minister declines to provide detailed information due to resource constraints.
AnsweredQoN 3829Legislative Council
QuestionView source ↗
(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006
AnswerView source ↗
Answered
27 September 2006
Responded by
Parliamentary Secretary representing the Minister for Citizenship and Multicultural Interests
Response time
36 days
(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.
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