❓ Hon Kate Doust questions the Energy Minister regarding Synergy's feed-in tariff scheme, specifically concerning payment processes, customer sign-up, and long-term certainty. The Minister provides data on customer numbers and explains the rationale behind automatic payments.
AnsweredQoN 835Legislative Council
QuestionView source ↗
SYNERGY — FEED-IN TARIFF
I refer to the government’s disappointing feed-in tariff. (1) How many Synergy customers have been paid the feed-in tariff since 1 August? (2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER
I refer to the government’s disappointing feed-in tariff. (1) How many Synergy customers have been paid the feed-in tariff since 1 August? (2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER
AnswerView source ↗
I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(1) How many Synergy customers have been paid the feed-in tariff since 1 August? (2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(1) How many Synergy customers have been paid the feed-in tariff since 1 August? (2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(2) How many of those customers have not actually signed up to the scheme by completing the net feed-in tariff confirmation form? (3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(3) Why were these customers automatically paid the feed-in tariff despite not agreeing to the terms and conditions of the scheme? (4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(4) Given the net feed-in tariff is available to householders for only a 10-year period, what advice can the minister give to customers who are hesitant to sign up to the scheme with no certainty about payments after that time? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
I thank the member for some notice of this question. (1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(1) Synergy is not able to provide the number of individual feed-in tariff payments made to customers in the time available. However, it will provide the data as soon as possible. Synergy had 22 913 active renewable energy buyback scheme customers as at 31 August 2010. Active REBS customers were automatically eligible for the feed-in tariff. However, they were required to complete a confirmation form to provide additional information in relation to system size. (2) Synergy has identified approximately 3 000 customers who have not returned the feed-in tariff confirmation form as at 15 September 2010. It has sent them another confirmation form and explanatory letter as a reminder. (3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(3) This process was simply to ensure that existing system owners commenced receiving payments as soon as possible. Customers can opt out of the scheme if they wish to. (4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
(4) The Office of Energy estimates that most new system owners will recover the cost of their systems within four to six years, which is well within the payment duration period. This analysis considers the value of the feed-in tariff, REBS payments, rebates, and avoided energy purchases. Customers can contact the Office of Energy on 9420 5600 or Synergy on 13 13 53 if they have any queries.
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