A WA parliamentary question on notice inquires about the use of on-hold music and associated copyright fees within the Ministerial office for Environment and Youth and associated portfolio agencies. The responses vary across different departments, with some using radio, others pre-recorded messages, and some using nothing at all.

AnsweredQoN 1431Legislative Assembly
Asked
19 August 2009
Portfolio
Environment; Youth

QuestionView source ↗

In relation to the Ministerial office and all associated portfolio agency offices:
(a) what recorded music or radio station is broadcast on office on-hold telephony systems;
(b) what fees are paid to the Australasian Performing Right Association (APRA), artists directly or any copyright bodies; and
(c) who is the responsible officer for deciding selection of on-hold material?

AnswerView source ↗

Answered
22 September 2009
Responded by
Minister representing the Minister for Environment; Youth
Response time
34 days
For the Ministerial Office
(a)-(c) Please refer to Legislative Assembly Question on Notice 1415.
Department of Environment and Conservation
(a) Five offices use their local radio station while the remainder use either standard telephone on-hold music or messages-on-hold programs.
(b) Nil.
(c) Local office manager when using local radio stations and the Director Strategic Development and Corporate Affairs when using a messages-on-hold program.
Botanical Gardens and Parks Authority
a) Music that is available to freely broadcast in the public domain as provided by BGPA's Mitel telephone system providers (ERA).
b) Australian Performing Right Association (APRA) - $133.07 per annum
Phonographic Performance Company of Australia (PPCA) - $377.41 per annum
c) Director, Business and Visitor Services
Swan River Trust
(a) none
(b) none
(c)  the Communications Manager.
Perth Zoo
(a) No recorded music or radio station is broadcast on office on-hold telephony systems at the Zoological Parks Authority.
(b) No fees are paid to Australasian Performing Right Association (APRA), artists directly or any copyright bodies.
(c) N/A
Department for Communities, including the Office for Youth
(a) None, scripted messages only.
(b) n/a
(c) Executive Director, Community Engagement.
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