❓ Question on Notice regarding accessibility of government services for the deaf community, specifically concerning interpreting services provided by departments and agencies within the State Development, Tourism, and Small Business portfolios. The Minister's response indicates difficulty in providing the requested information due to system limitations, offering assistance on specific issues instead.
AnsweredQoN 1229Legislative Assembly
Asked
12 March 2003
Member
Portfolio
State Development; Tourism; Small Business
QuestionView source ↗
(1) Will the Minister list all general and specific services provided verbally by each department and agency within your portfolios, including services delivered by telephone, in person or by other electronic means?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
AnswerView source ↗
Answered
8 April 2003
Responded by
Minister for State Development; Tourism; Small Business
Response time
27 days
I would advise that information systems used in agencies are designed to address operational and statutory requirements and don't necessarily facilitate the ready provision of information being sought by the member. However, if the member has a particular issue of concern, I would be pleased to consider arranging for the agency to provide information on that specific issue.
However, if the member has a particular issue of concern, I would be pleased to consider arranging for the agency to provide information on that specific issue.
However, if the member has a particular issue of concern, I would be pleased to consider arranging for the agency to provide information on that specific issue.
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