A WA parliamentary question on notice requesting data on complaints received, resolved, pending, and unresolved by departments and agencies within the Premier's portfolio for the 2014-15 and 2015-16 financial years. The response provides data for Lotterywest, Public Sector Commission, Premier and Cabinet, Salaries and Allowances Tribunal, State Development, Jobs and Trade, and Gold Corporation.

AnsweredQoN 435Legislative Assembly
Asked
24 May 2017
Portfolio
Premier; Minister for Public Sector Management; State Development, Jobs and Trade; Federal-State Relations

QuestionView source ↗

In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) For the 2014-15 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved; and (b) For the 2015-16 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved?

AnswerView source ↗

Answered
27 June 2017
Response time
8 days
Lotterywest
(a) For the 2014-15 financial year
(i)   88
(ii)  88
(iii)  0
(iv)  0
(b) For the 2015/2016 financial year
(i)  162
(ii)  162
(iii)  0
(iv)  0
Public Sector Commission
(a)(i) - (ii) One
(a)(iii) -(iv) Nil
(b)(i) - (ii) One
(b)(iii) - (iv) Nil
Premier and Cabinet, Salaries and Allowances Tribunal, State Development, Jobs and Trade
(a) Nil
(b) Nil
On behalf of Gold Corporation and its subsidiaries:
(a) For the 2014-15 financial year:
(i) 8
(ii) 8
(iii) 0
(iv) 0
(b) For the 2015-16 financial year:
(i) 12
(ii) 12
(iii) 0
(iv) 0

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